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Omilia logo — AI-driven customer service transformation with Agentic AI an...

Omilia

AI-driven customer service transformation with Agentic AI and advanced anti-fraud protection.

Founded 2002 Cyprus Cyprus 442 employees Growth Total: $20.00M AI, Enterprise Software

General Information

Company Name Omilia
Founded Year 2002
Location Cyprus Cyprus
Employees 442
Industries AI, Enterprise Software
Funding Stage Growth
Social

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About Omilia

Omilia, founded in 2002 and headquartered in Cyprus, is at the forefront of AI-driven customer service transformation. The company leverages its proprietary Agentic AI technology and robust anti-fraud capabilities to revolutionize customer interactions, enhancing both self-service and live agent experiences.

Operating within the AI and Enterprise Software industries, Omilia provides a seamless, personalized customer journey across all channels, delivering measurable outcomes like cost reduction and increased efficiency. The platform's unique ability to continuously learn from interactions allows businesses to surpass the limitations of traditional models, ensuring unparalleled customer satisfaction.

In May 2020, Omilia secured a $20.00M Growth Equity VC investment from Grafton Capital, underscoring investor confidence in its groundbreaking solutions and long-term growth potential. Trusted by leading global brands, Omilia stands as the global standard in AI-empowered customer engagement, adeptly combining innovation with the human touch.

Business keywords: Natural Language Understanding, IVR, Dialogue Interaction, Enterprise Solutions, Customer Care, NLU Solutions, Gartner Magic Quadrant, IDC Marketscape, Conversational AI, Self-Service, Operational Costs, Technology, USA Expansion, Canada Expansion, Global Deployments

Funding Rounds & Investors (1)

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Funding Stage Amount Investors Lead Investors Date
Growth Equity VC $20.00M 1
Grafton Capital
01 May 2020

Omilia Alternatives & Competitors

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Omilia vs

思必驰成立于英国剑桥,是中国专业的对话式人工智能平台公司,拥有全链路的智能语音语言技术,自主研发了新...

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Omilia vs
PolyAI
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Omilia vs
Tars
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FAQ About Omilia

AI-driven customer service transformation with Agentic AI and advanced anti-fraud protection.
Omilia was founded in 2002.
Omilia is headquartered in Cyprus.
Omilia operates in AI and Enterprise Software. Its work centres on Natural Language Understanding, IVR, Dialogue Interaction and Enterprise Solutions.
Omilia has approximately 442 employees.
Omilia has completed 1 funding round, raising a total of $20.00M. The latest funding stage is Growth.
Top alternatives and competitors to Omilia include AISpeech Co., Ltd., PolyAI, Tars. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Omilia and AISpeech Co., Ltd. are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Omilia, https://bouncewatch.com/company/omilia-conversational-intelligence, updated 14 October 2025. When citing, please name BounceWatch and link this page.

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