Omilia, founded in 2002 and headquartered in Cyprus, is at the forefront of AI-driven customer service transformation. The company leverages its proprietary Agentic AI technology and robust anti-fraud capabilities to revolutionize customer interactions, enhancing both self-service and live agent experiences.
Operating within the AI and Enterprise Software industries, Omilia provides a seamless, personalized customer journey across all channels, delivering measurable outcomes like cost reduction and increased efficiency. The platform's unique ability to continuously learn from interactions allows businesses to surpass the limitations of traditional models, ensuring unparalleled customer satisfaction.
In May 2020, Omilia secured a $20.00M Growth Equity VC investment from Grafton Capital, underscoring investor confidence in its groundbreaking solutions and long-term growth potential. Trusted by leading global brands, Omilia stands as the global standard in AI-empowered customer engagement, adeptly combining innovation with the human touch.