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Onepilot logo — Redefining CX Outsourcing: the right Human-AI mix

Onepilot

Redefining CX Outsourcing: the right Human-AI mix

Founded 2021 France France 372 employees Series A Total: $17.50M Information Technology, Internet +1

General Information

Company Name Onepilot
Founded Year 2021
Location France France
Founders / Decision Makers
Team member
Employees 372
Industries Information Technology, Internet, Marketing
Funding Stage Series A
Business Model B2B, Platform, On Demand
Revenue Model Service Fee, Retainer, Tiered Pricing
Social

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About Onepilot

Onepilot is a dynamic startup, founded in 2021, headquartered in France, which is transforming the landscape of customer support outsourcing. With a compelling slogan, "Redefining CX Outsourcing: the right Human-AI mix," this company merges advanced AI, seamless technology integrations, and human expertise to deliver superior customer service solutions.

Its proprietary customer support operating system empowers a workforce of over 2,000 agents, helping businesses across various sectors—such as E-commerce, Mobility, Finance, Insurance, Travel, Telecommunications, and Utilities—optimize support and enhance user experience.

Onepilot secured a significant €15.00M Series A investment on 01 June 2022 from esteemed investors including Global Founders Capital, Otium Capital, Cap Horn, and First Bridge Ventures. This capital injection underscores confidence in Onepilot's innovative approach and its potential to set new industry standards for scalable, tech-driven, and human-centric customer experiences.

Business keywords: Customer Support Outsourcing, AI-Powered Solutions, Tech Integrations, Human-AI Collaboration, Customer Experience Enhancement, Ticketing Systems, E-commerce Support, Mobility Solutions, Finance Customer Support, Insurance Services, Travel Industry Support, Telco Services, Utilities Support, Sales Increase, Response Time Optimization

Services & Products

Customer Care
Sales & Retention
KYC Document Management
AI Supercharged Customer Service
Agent Training and Quality Assessment

Target Customers

Startups Established Enterprises B2B Service Providers Businesses with High Customer Interaction Volume

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Series A €15.00M 4
Global Founders Capital Otium Capital Cap Horn
Global Founders Capital, Otium Capital +2
01 Jun 2022
Seed €2.50M 6
Kima Ventures Global Founders Capital
Kima Ventures, Global Founders Capital +4
01 Apr 2021

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FAQ About Onepilot

Redefining CX Outsourcing: the right Human-AI mix
Onepilot was founded in 2021.
Onepilot is headquartered in France.
Onepilot operates in Information Technology, Internet and Marketing. Its work centres on Customer Support Outsourcing, AI-Powered Solutions, Tech Integrations and Human-AI Collaboration. Its customers include Startups, Established Enterprises and B2B Service Providers.
Onepilot has a B2B, Platform and On Demand business model. Its revenue comes from Service Fee, Retainer and Tiered Pricing.
Onepilot has approximately 372 employees.
Onepilot has completed 2 funding rounds, raising a total of $17.50M. The latest funding stage is Series A.
Onepilot offers: Customer Care, Sales & Retention, KYC Document Management, AI Supercharged Customer Service, Agent Training and Quality Assessment.
Top alternatives and competitors to Onepilot include Kentkart, ONLIVE.AI, ONE APPY, Skysoft Consultancy Services Private Limited, DevCom. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Onepilot and Kentkart are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Onepilot, https://bouncewatch.com/company/onepilot, updated 10 June 2026. When citing, please name BounceWatch and link this page.

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