OTRS Group is a renowned service management software company, catering to ITSM, Corporate Security, and Customer Service teams. Established in 2003 and headquartered in Germany, OTRS Group has solidified its position as the leading provider of the service management suite OTRS, recognized with the SERVIEW CERTIFIED TOOL seal of approval.
The company's offerings extend across industry-independent solutions, structured communication in customer service, IT service management, and security management. Notably, OTRS delivers core products alongside security solutions like STORM and CONTROL, ensuring efficient cybersecurity incident management and transparent documentation compliant with standards such as ISO 27001.
With an impressive array of clients including Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota, and Hapag Lloyd, OTRS has showcased its potential on a global scale. Moreover, the company's multilingual availability in 40 languages has enhanced its accessibility and user base worldwide.
OTRS Group comprises OTRS AG and six subsidiaries, spread across the USA, Mexico, Singapore, Hong Kong, Brazil, and Hungary. Notably, OTRS AG is listed on the basic board of the Frankfurt Stock Exchange, signifying its financial robustness and market presence. For more information, visit www.otrs.com.
Impressum: https://otrs.com/impressum/
Given its track record, global presence, and diverse product portfolio, OTRS Group presents itself as an intriguing potential investment opportunity within the realms of Cyber Security and Information Technology.