OTRS Group logo — Service management software. Frequently used by ITSM, Corpor...

OTRS Group

Service management software. Frequently used by ITSM, Corporate Security or Customer Service and Support teams.

Founded 2003 Germany Oberursel, Germany 117 employees Cyber Security, IT +1

General Information

Company Name OTRS Group
Founded Year 2003
Location Germany Oberursel, Germany
Founders / Decision Makers
Team member Team member
Employees 117
Industries Cyber Security, IT, Information Technology
Social

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About OTRS Group

OTRS Group is a renowned service management software company, catering to ITSM, Corporate Security, and Customer Service teams. Established in 2003 and headquartered in Germany, OTRS Group has solidified its position as the leading provider of the service management suite OTRS, recognized with the SERVIEW CERTIFIED TOOL seal of approval.

The company's offerings extend across industry-independent solutions, structured communication in customer service, IT service management, and security management. Notably, OTRS delivers core products alongside security solutions like STORM and CONTROL, ensuring efficient cybersecurity incident management and transparent documentation compliant with standards such as ISO 27001.

With an impressive array of clients including Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota, and Hapag Lloyd, OTRS has showcased its potential on a global scale. Moreover, the company's multilingual availability in 40 languages has enhanced its accessibility and user base worldwide.

OTRS Group comprises OTRS AG and six subsidiaries, spread across the USA, Mexico, Singapore, Hong Kong, Brazil, and Hungary. Notably, OTRS AG is listed on the basic board of the Frankfurt Stock Exchange, signifying its financial robustness and market presence. For more information, visit www.otrs.com.

Impressum: https://otrs.com/impressum/

Given its track record, global presence, and diverse product portfolio, OTRS Group presents itself as an intriguing potential investment opportunity within the realms of Cyber Security and Information Technology.

Taxonomy: Service Management Software, OTRS Group, ITSM, Corporate Security, SERVIEW Certified Tool, Structured Communication, IT Service Management, Security Management, STORM, CONTROL, Cybersecurity Incident Management, ISO 27001, Global Presence, Multilingual Support

No funding data available for OTRS Group yet.

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FAQ About OTRS Group

Service management software. Frequently used by ITSM, Corporate Security or Customer Service and Support teams.
OTRS Group was founded in 2003.
OTRS Group is headquartered in Oberursel, Germany.
OTRS Group operates in Cyber Security, IT and Information Technology. Its work centres on Service Management Software, OTRS Group, ITSM and Corporate Security.
OTRS Group has approximately 117 employees.
Top alternatives and competitors to OTRS Group include ITSEC AUSTRALIA, IT Lab, Approach Cyber, HaloITSM, ComAround. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
OTRS Group and ITSEC AUSTRALIA are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for OTRS Group, https://bouncewatch.com/company/otrs-group, updated 28 November 2024. When citing, please name BounceWatch and link this page.

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