OwnerListens logo — company profile

OwnerListens

Founded 2011 United States Palo Alto, United States 5 employees Seed Total: $1.50M Analytics, Mobile

General Information

Company Name OwnerListens
Founded Year 2011
Location United States Palo Alto, United States
Employees 5
Industries Analytics, Mobile
Funding Stage Seed
Social

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About OwnerListens

OwnerListens, founded in 2011 and based in the United States, has secured a significant $1.25M Seed Round investment from Commerce Ventures, Promus Ventures, Menlo Ventures, Oakhouse Partners, and TEC Ventures on 13 May 2013. The company offers a platform that enables businesses to communicate with their customers in real-time using the OwnerListens app or an SMS number customized for each business. OwnerListens emphasizes the value of direct, private communication between customers and businesses, allowing for the immediate handling of compliments, complaints, questions, and suggestions. By facilitating real-time interaction, the platform aims to help businesses protect revenues, mitigate negative reviews, and promote employee excellence. Moreover, the use of messaging for customer service is not only preferred by customers but also proves to be more cost-effective and less error-prone for businesses compared to traditional phone calls. The company caters to various industries, primarily focusing on Analytics and Mobile. Its versatile platform can be utilized for a wide range of use cases such as ordering and reservation inquiries, complaints, in-store questions, surveys, and real-time service requests at hotels and resorts. By offering a solution that addresses the evolving needs of businesses and customers, OwnerListens positions itself as a valuable player in the realm of customer communication and engagement.

Taxonomy: real-time communication, private messaging, customer feedback, business communication, employee excellence, anonymous communication, revenue management, complaint management, SMS communication, customer relationship management, in-store communication, hospitality industry, business efficiency

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round $1.25M 5
Commerce Ventures, Promus Ventures +3
13 May 2013
Seed Round $250.00K -
01 Oct 2011

OwnerListens Alternatives & Competitors

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OwnerListens vs
CANDID®
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FAQ About OwnerListens

OwnerListens is the best way to communicate with customers in real-time! Customers use the OwnerListens app or SMS number (customized for each business) to send compliments, complaints, questions, and suggestions. Owners and managers can then immediately respond via text or email. All communicati...
OwnerListens was founded in 2011.
OwnerListens is headquartered in Palo Alto, United States.
OwnerListens operates in Analytics and Mobile. Its work centres on real-time communication, private messaging, customer feedback and business communication.
OwnerListens has approximately 5 employees.
OwnerListens has completed 2 funding rounds, raising a total of $1.50M. The latest funding stage is Seed.
Top alternatives and competitors to OwnerListens include CANDID®, vyg.ai, WorkHound, Avochato, Inkling, an Echo360 solution. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
OwnerListens and CANDID® are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for OwnerListens, https://bouncewatch.com/company/ownerlistens, updated 27 October 2024. When citing, please name BounceWatch and link this page.

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