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Pentafon logo — Revolutionize your Customer Experience

Pentafon

Revolutionize your Customer Experience

Founded 2005 Mexico Mexico 1236 employees Messaging and Telecommunications, Telecom

General Information

Company Name Pentafon
Founded Year 2005
Location Mexico Mexico +8
Employees 1236
Industries Messaging and Telecommunications, Telecom
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About Pentafon

Pentafon is a leading Contact Center & Customer Experience Service Provider (CXSP) that aims to revolutionize customer experience. With over 18 years of experience in operating Contact Centers for customer service, collection, and sales for large corporations, Pentafon has established itself as a major player in the industry. The company boasts 2,600 stations in 7 centers located in Mexico and Latin America and holds prestigious certifications such as PCI-DSS Level 1, ISO 27001, ISO 18295, ISO 9001, Global CIC 2.0 Model, and ANSI/TIA 942 TIER II. Pentafon's commitment to prioritizing people is evident in its belief that the growth and success of companies are tied to the development and success of their employees, customers, and suppliers. This commitment is reflected in the company's team, which is described as the best in the market, committed, capable, and dedicated to providing excellent service to clients. The company utilizes Genesys technology to deliver high-quality omnichannel services and ensures continuity through its high-availability technical infrastructure. As a Mexico-based company, Pentafon has positioned itself as a key player in the Latin American market. Despite the absence of recent investment information, Pentafon's strong track record, experience, and focus on customer experience make it a compelling prospect in the industry.

Taxonomy: Contact Center, Omnichannel, Service Provider, Certifications, Quality Service, Technology, PCI-DSS, ISO Standards, LatAm Market, Employee Engagement, High Availability, Genesys, CXSP

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FAQ About Pentafon

Revolutionize your Customer Experience
Pentafon was founded in 2005.
Pentafon is headquartered in Mexico.
Pentafon operates in the following industries: Messaging and Telecommunications, Telecom.
Pentafon has approximately 1236 employees.

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