Pie Digital is a cloud-based services management platform aiming to revolutionize the operations of Broadband Service Providers (BSPs) while concurrently driving new revenue. The company's offering promises to reduce customer care costs by 40% through the integration of a cloud knowledge base with consumer and call center software. Founded in 2007 and headquartered in the United States, Pie Digital provides a solution that simplifies the setup, management, and support of home and small business networks and devices.
With Pie Digital, Service Providers are equipped with enhanced visibility and control within the home gateway, enabling them to identify lucrative revenue opportunities. Additionally, the platform offers consumers and small businesses a streamlined, automated process for configuring, maintaining, and integrating network-capable devices, significantly enhancing efficiency in the home and office environment.
The company secured a $4.00M Series A investment on 18 December 2013, signaling investor confidence in the potential of Pie Digital's innovative solution. Although specific investors are not explicitly mentioned at this stage, the milestone investment demonstrates external validation and support for the company's vision and capabilities within the Developer Tools, Internet, and Mobile industries.