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Ruby logo — Delivering personalized experiences that grow your business.

Ruby

Delivering personalized experiences that grow your business.

Founded 2003 United States Portland, United States 670 employees Private Equity Total: $38.80M Telecom

General Information

Company Name Ruby
Founded Year 2003
Location United States Portland, United States
Employees 670
Industries Telecom
Funding Stage Private Equity
Social

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About Ruby

Ruby: Delivering personalized experiences that grow your business.

Ruby supports more than 10,000 businesses with live virtual receptionists and 24/7 chat services. The company focuses on numerous small details that assist owners in fostering strong relationships with clients, from initial impressions to long-term loyalty. Describing themselves as the modern version of a handwritten thank you note, Ruby is dedicated to providing clients with personalized service and interactions to facilitate meaningful connections and aid in the growth and success of businesses.

Offering virtual receptionist services such as call greeting, call transfer, message taking, appointment booking, and intake, along with 24/7 live chat specialists to engage website visitors, answer frequently asked questions, and transfer leads to the relevant teams, Ruby acts as a reliable teammate, creating enhanced conversations for businesses and their clients.

Ruby was founded in 2003 and is headquartered in the United States. The company's last investment was a $38.80M Private Equity Round at 06 January 2015, with the investors being Updata Partners, StepStone Group. For those interested in experiencing the benefits of Ruby, the company offers a risk-free trial at www.ruby.com.

Business keywords: virtual receptionists, live chat services, customer relationship management, personalized experiences, client communication, virtual assistant, business support

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Private Equity Round $38.80M 2
Updata Partners, StepStone Group
06 Jan 2015
Venture Round Undisclosed -
01 Jan 2012

Ruby Alternatives & Competitors

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Ruby vs
AnswerConnect
AnswerConnect United States

Keep your business human with 24/7 live answering 📞 Selected by Forbes as the Best Overall Answerin...

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Ruby vs
Boomsourcing™
Boomsourcing™ United States

A Fusion CX Company

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Ruby vs
Reception 24/7
Reception 24/7 United States

Give your customers the experience they deserve! Our team of trained receptionists learn all the ins...

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FAQ About Ruby

Delivering personalized experiences that grow your business.
Ruby was founded in 2003.
Ruby is headquartered in Portland, United States.
Ruby operates in Telecom. Its work centres on virtual receptionists, live chat services, customer relationship management and personalized experiences.
Ruby has approximately 670 employees.
Ruby has completed 2 funding rounds, raising a total of $38.80M. The latest funding stage is Private Equity.
Top alternatives and competitors to Ruby include AnswerConnect, Boomsourcing™, Reception 24/7, Apizee, Textline. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Ruby and AnswerConnect are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Ruby, https://bouncewatch.com/company/ruby-1, updated 25 November 2024. When citing, please name BounceWatch and link this page.

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