SCOOTO is a Brazilian startup founded in 2017, specializing in delivering customer service for businesses of all sizes. The company's slogan, "Fazendo atendimento, vendas e prospecção de clientes para sua empresa do jeito certo," underscores its commitment to providing tailored customer service solutions. SCOOTO's primary focus is on cultivating enduring customer relationships through empathetic and personalized support.
As part of its offerings, SCOOTO integrates various communication channels and help desk tools, leveraging customer behavior analysis to enhance service delivery. By prioritizing the human touch in customer interactions, the company acknowledges and values the pivotal role of agents in fostering brand-client relationships.
Reflecting its industry focus on Automation, CRM, and Sales, SCOOTO recently secured a Pre Seed Round investment on 10th June 2021, with Bossanova Investimentos as the primary investor. This injection of capital is poised to bolster the company's growth trajectory and further solidify its position within the customer service and sales automation landscape.