ServiceDock - Acquired by Critizr (2020) logo — Retail focused customer interaction management platform that...

ServiceDock - Acquired by Critizr (2020)

Retail focused customer interaction management platform that was acquired by Critizr in December 2020.

Founded 2016 Ireland Ireland 2-10 employees Angel Total: $475.00K SaaS

General Information

Company Name ServiceDock - Acquired by Critizr (2020)
Founded Year 2016
Location Ireland Ireland +1
Founders / Decision Makers
Team member
Employees 2-10
Industries SaaS
Funding Stage Angel
Social

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About ServiceDock - Acquired by Critizr (2020)

ServBetter is a retail-focused customer interaction management platform that was acquired by Critizr in December 2020. Founded in 2020 and based in Ireland, the company's primary focus is on the SaaS industry. ServBetter's offerings enable retailers to handle sales and service inquiries, as well as capture customer feedback via a variety of digital channels including Google Messaging, WhatsApp, Facebook Messenger, Twitter, webchat, and more, all from one easy-to-use application. The startup's last investment, a noteworthy €450.00K Angel Round, was secured on 23 November 2018 from investors including NDRC, Enterprise Ireland, Ben Ward, Barry Brennan, and Joe Kenny. This acquisition signals a significant development for ServBetter within the customer interaction management space, positioning the company for further growth and success under Critizr's umbrella.

Taxonomy: customer communication, messaging apps, foot traffic, in-store conversions, customer loyalty, omnichannel communication, retail technology, customer feedback, sales optimization, multi-unit businesses, digitalization, conversational commerce, local marketing, cross-selling

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Angel Round •••••• 5
Investor Investor
•••• ••••
23 Nov 2018
Pre Seed Round •••••• 1
Investor
10 Aug 2017

ServiceDock - Acquired by Critizr (2020) Alternatives & Competitors

ServiceDock - Acquired by Critizr (2020) vs
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ServiceDock - Acquired by Critizr (2020) vs
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ServiceDock - Acquired by Critizr (2020) vs
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FAQ About ServiceDock - Acquired by Critizr (2020)

Retail focused customer interaction management platform that was acquired by Critizr in December 2020.
ServiceDock - Acquired by Critizr (2020) was founded in 2016.
ServiceDock - Acquired by Critizr (2020) is headquartered in Ireland.
ServiceDock - Acquired by Critizr (2020) operates in the following industries: SaaS.
ServiceDock - Acquired by Critizr (2020) has approximately 2-10 employees.
ServiceDock - Acquired by Critizr (2020) has completed 2 funding rounds, raising a total of $475.00K. The latest funding stage is Angel.
Top alternatives and competitors to ServiceDock - Acquired by Critizr (2020) include Callbell, HelloDone.ai, PipeOne.me, Spechy, Superchat. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
ServiceDock - Acquired by Critizr (2020) and Callbell are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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