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ShyftOff logo — The future of customer care is flexible. #gigcx

ShyftOff

The future of customer care is flexible. #gigcx

Founded 2020 United States Tampa, United States 96 employees Seed Messaging and Telecommunications, Telecom

General Information

Company Name ShyftOff
Founded Year 2020
Location United States Tampa, United States
Employees 96
Industries Messaging and Telecommunications, Telecom
Funding Stage Seed
Social

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About ShyftOff

ShyftOff is revolutionizing the customer care industry with its flexible approach. The company is addressing the shortcomings of traditional contact center staffing by eliminating 8-hour schedules, mandatory overtime, commuting, and low wages. By creating a flexible contact center, ShyftOff is meeting the demands of a modern workforce and enabling brands and business process outsourcers to pay competitively. The company's emphasis on flexibility extends to staffing, allowing CX teams to adapt to fluctuating volumes and unexpected surges in demand. In addition to promoting workforce flexibility, ShyftOff helps combat rising customer service costs through a productive hour pricing model, which has the potential to save over 35% by eliminating shrinkage and stabilizing occupancy. Founded in 2020 and headquartered in the United States, ShyftOff recently secured a Seed Round investment on 21 December 2022 with participation from prominent investors including Florida Funders, Knoll Ventures, and Atlanta Seed Company. As a tech company and strategic partner, ShyftOff is well-positioned to drive innovation and efficiency in contact center operations, making it a compelling investment opportunity in the evolving customer care landscape.

Taxonomy: customer care, contact center, flexible workforce, workforce management, CX teams, BPO, tech company, strategic partner, modern economy, workforce flexibility, staffing solutions, occupancy management, workforce productivity

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Seed Round Undisclosed 3
Florida Funders Knoll Ventures Atlanta Seed Company
Florida Funders, Knoll Ventures +1
21 Dec 2022

ShyftOff Alternatives & Competitors

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ShyftOff vs
TeleDirect Call Centers
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Aspect Software
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LeadCorp BPO & Consultants Pvt Ltd
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FAQ About ShyftOff

The future of customer care is flexible. #gigcx
ShyftOff was founded in 2020.
ShyftOff is headquartered in Tampa, United States.
ShyftOff operates in Messaging and Telecommunications and Telecom. Its work centres on customer care, contact center, flexible workforce and workforce management.
ShyftOff has approximately 96 employees.
ShyftOff has completed 1 funding round. The latest funding stage is Seed.
Top alternatives and competitors to ShyftOff include TeleDirect Call Centers, Aspect Software, LeadCorp BPO & Consultants Pvt Ltd, Callerdesk.io, (v)WeCare Technology. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
ShyftOff and TeleDirect Call Centers are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for ShyftOff, https://bouncewatch.com/company/shyftoff, updated 25 November 2024. When citing, please name BounceWatch and link this page.

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