Simplr, founded in 2017 and headquartered in the United States, is revolutionizing customer experience (CX) with its AI-powered customer support solutions. Their slogan, "Transforming CX with AI-Powered Customer Support," encapsulates their mission of turning CX from a cost center into a revenue driver. By leveraging a global pool of AI-enabled agents, Simplr enhances service delivery while identifying opportunities to increase revenue during each customer interaction.
A wholly owned subsidiary of Asurion, a leader in tech care with over 300 million customers, Simplr is well-positioned in the Internet industry. Receiving an $8.00M Series A investment from Asurion on April 19, 2018, the company benefits from its strong backing and strategic alignment with a prominent player in tech support.
Overall, Simplr presents a compelling case for investors seeking to engage with a company that harmonizes cutting-edge automation with scalable human intelligence to drive significant business outcomes in customer service.