Sprinklr stands out in the marketing industry as a leader in AI-native Unified Customer Experience Management (Unified-CXM). Founded in 2009 and headquartered in the United States, it provides a comprehensive platform designed to enhance customer experiences across various touchpoints.
Functioning at the intersection of human insight and artificial intelligence, Sprinklr facilitates seamless interactions for brands looking to build trust and loyalty with their customers. Its platform addresses multiple facets of customer engagement, including social media management, marketing, advertising, customer feedback, and omnichannel contact center management. This all-encompassing approach has made it a go-to solution for over 1,900 enterprises, such as Microsoft, P&G, and Samsung, especially among 60% of the Fortune 100.
The company's growth is underscored by its most recent investment milestone: a $266.00 million IPO on 01 June 2021. This positions Sprinklr as a promising investment opportunity in the unified customer experience management space.