Sprinklr logo — Sprinklr is the definitive, AI-native platform for Unified C...

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM).

Founded 2009 United States New York, United States 4852 employees IPO Total: $694.50M Marketing

General Information

Company Name Sprinklr
Founded Year 2009
Location United States New York, United States +24
Founders / Decision Makers
Team member
Employees 4852
Industries Marketing
Funding Stage IPO
Social

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Actively Hiring Aug 13, 2026

Hiring for 56 positions in the last 30 days.

Key Role Hiring Aug 12, 2026

Hiring for key role: VP.

Event Participation Aug 11, 2026

Sprinklr is hosting nominations for the CXUnifier Awards, celebrating customer experience innovation. Nominations are open until September 14.

AI Insight

Bounce Watch AI
1 month ago

Sprinklr, an AI-native CXM platform, is indirectly mentioned in a critical article highlighting the failures of Norse Atlantic Airways' AI-first customer service model, which evolved to exclude human interaction despite Sprinklr's initial unified inbox solution. This public scrutiny of AI-only CX could present a reputational challenge for Sprinklr, despite its stated emphasis on combining AI with human instinct. The significant recent website update might reflect a strategic effort to reinforce its differentiated approach amidst growing market concerns about AI-driven customer experience effectiveness.

Signal Types
Product Media Coverage Market Sentiment
Strategic Labels
Brand Positioning Market Adaptation Product Strategy
Next Move: Product Update
·
Impact: 7/10
·
Ideal For: Public Market Analysts — Enterprise CXM/AI

About Sprinklr

Sprinklr stands out in the marketing industry as a leader in AI-native Unified Customer Experience Management (Unified-CXM). Founded in 2009 and headquartered in the United States, it provides a comprehensive platform designed to enhance customer experiences across various touchpoints.

Functioning at the intersection of human insight and artificial intelligence, Sprinklr facilitates seamless interactions for brands looking to build trust and loyalty with their customers. Its platform addresses multiple facets of customer engagement, including social media management, marketing, advertising, customer feedback, and omnichannel contact center management. This all-encompassing approach has made it a go-to solution for over 1,900 enterprises, such as Microsoft, P&G, and Samsung, especially among 60% of the Fortune 100.

The company's growth is underscored by its most recent investment milestone: a $266.00 million IPO on 01 June 2021. This positions Sprinklr as a promising investment opportunity in the unified customer experience management space.

Taxonomy: Unified Customer Experience Management, AI-native Platform, Social Media Management, Omnichannel Contact Center Management, Customer Feedback Solutions, Marketing Solutions, Advertising Solutions, Enterprise Software, Data Unification, Real-time Insights, Personalized Customer Interactions, Seamless Customer Experience, Enterprise Cloud Computing, Customer Loyalty, Customer Interaction Efficiency

Services & Products

Sprinklr Service
Sprinklr Insights
Sprinklr Marketing
Sprinklr Social
AI Agents

Target Customers

CPG Industry Financial Services Government Entities Retail Companies Technology Sector Telecommunications Travel and Hospitality

Funding Rounds & Investors (9)

View All
Funding Stage Amount Investors Lead Investors Date
IPO •••••• - 01 Jun 2021
Convertible Note •••••• 1
Investor
01 Sep 2020
Secondary Market •••••• - 01 Jun 2017
Series F •••••• 3
Investor Investor
•••• ••••
01 Jul 2016
Series E •••••• 4
Investor Investor Investor Investor
01 Mar 2015

View All 9 Funding Rounds

Sprinklr Alternatives & Competitors

View All Alternatives
Sprinklr vs
Filum.ai
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The AI-Powered Unified CX Platform that turns data into exceptional customer experiences.

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Cyara
Cyara United States

Cyara's AI-Powered CX Transformation Platform Helps Businesses Evolve to Meet Customers' Expectation...

Private Equity
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FAQ About Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM).
Sprinklr was founded in 2009.
Sprinklr is headquartered in New York, United States.
Sprinklr operates in the following industries: Marketing.
Sprinklr has approximately 4852 employees.
Sprinklr has completed 9 funding rounds, raising a total of $694.50M. The latest funding stage is IPO.
Sprinklr offers: Sprinklr Service, Sprinklr Insights, Sprinklr Marketing, Sprinklr Social, AI Agents.
Top alternatives and competitors to Sprinklr include Filum.ai, MomentFeed an Uberall Company, Cyara, Mosyle, comerzzia. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Sprinklr and Filum.ai are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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