SuccessKPI is a game-changing insight and action platform utilizing AI, analytics, and automation to eliminate CX barriers. The platform caters to agents, managers, and executives, facilitating the delivery of exceptional customer service. By harnessing artificial intelligence and automation, SuccessKPI unifies data from the multi-channel customer experience journey and seamlessly integrates with popular CCaaS solutions such as Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk.
Trusted by major government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America, SuccessKPI has positioned itself as a reliable and indispensable player in the industry. Established in 2017, the company operates within the Analytics and Information Technology sectors with its headquarters based in the United States. Notably, the latest round of $33.00M Private Equity investment, secured on 13 January 2022, was led by Banneker Partners.
For more insights, visit www.successkpi.com.