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Sway logo β€” Transforming Shipping & Returns πŸ“¦ ✨

Sway

Transforming Shipping & Returns πŸ“¦ ✨

Founded 2020 United States Venice, United States 111 employees Series A Total: $24.50M E-Commerce, Internet +2

General Information

Company Name Sway
Founded Year 2020
Location United States Venice, United States
Employees 111
Industries E-Commerce, Internet, Logistics +1
Funding Stage Series A
Social

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About Sway

Sway is a Los Angeles, CA-based technology company that aims to revolutionize the shipping and returns experience in the e-commerce industry. The company, formerly known as Returnmates, focuses on offering a customer-centric approach to delivery and return services. Founded in 2020, Sway operates in the e-commerce, internet, logistics, and delivery sectors, with a strong emphasis on meeting the needs and expectations of modern brands and shoppers. Sway's innovative services include next-day and two-day delivery options, as well as a pioneering doorstep return and exchange product. These offerings are designed to empower brands to cultivate enduring and meaningful relationships with their customers. Notably, Sway has recently secured a significant milestone with a $19.50M Series A investment on 11 January 2024. The investment was led by Blackhorn Ventures, 7 Global Capital, LightShed Ventures, Revolution, and Evolution Ventures. Overall, Sway's focused approach to improving the e-commerce delivery and returns landscape, backed by a substantial recent investment, positions the company as a noteworthy player in the evolving logistics and customer experience space.

Business keywords: e-commerce logistics, last-mile delivery, return management, customer relationship management, shipping and returns, home pickup services

Services & Products

premium delivery
last-mile delivery
white glove delivery
returns management
supply chain optimization

Target Customers

e-commerce businesses online retailers shoppers shipping companies

Funding Rounds & Investors (5)

View All
Funding Stage Amount Investors Lead Investors Date
Series A $19.50M 5
Blackhorn Ventures, 7 Global Capital +3
11 Jan 2024
Series A Undisclosed 1
Blue Falcon Capital
06 Jul 2023
Series A Undisclosed 1
Maropost Ventures
01 Jan 2022
Seed Round $5.00M 3
Nomad Ventures, Firebrand Ventures +1
14 Sep 2021
Pre Seed Round Undisclosed 4
Graph Ventures, Yes VC +2
08 Feb 2021

Sway Alternatives & Competitors

View All Alternatives
Sway vs
Sharetown
Sharetown United States

Revolutionizing returns nationwide for brands with big, bulky, and unboxable products.

Pre-Seed
83 employees
E-Commerce, Logistics
Sway vs

Pakistan’s leading end-to-end e-commerce logistics provider I [email protected]

Non Equity Assistance
151 employees
E-Commerce, Logistics
Sway vs
AxleHire
AxleHire United States

Delivering a better last-mile delivery experience for ecommerce brands | AxleHire is not affiliated...

Venture round
251 employees
E-Commerce, Logistics

FAQ About Sway

Transforming Shipping & Returns πŸ“¦ ✨
Sway was founded in 2020.
Sway is headquartered in Venice, United States.
Sway operates in E-Commerce, Internet, Logistics and Logistics and Delivery. Its work centres on e-commerce logistics, last-mile delivery, return management and customer relationship management. Its customers include e-commerce businesses, online retailers and shoppers.
Sway has approximately 111 employees.
Sway has completed 5 funding rounds, raising a total of $24.50M. The latest funding stage is Series A.
Sway offers: premium delivery, last-mile delivery, white glove delivery, returns management, supply chain optimization.
Top alternatives and competitors to Sway include Sharetown, Rider (YC WC22), AxleHire, Synctruck, FRL. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Sway and Sharetown are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Sway, https://bouncewatch.com/company/sway-formerly-returnmates, updated 12 June 2025. When citing, please name BounceWatch and link this page.

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