TechSee is a leading player in the customer experience industry, leveraging cutting-edge technologies such as Computer Vision AI and Augmented Reality to provide remote visual assistance. Founded in 2015 and headquartered in Israel, TechSee has rapidly gained traction, serving a diverse range of industries, including Telecom, Consumer Electronics, Manufacturing, and Utilities.
With its $30.00M Series C investment in October 2020, TechSee secured backing from a consortium of prominent investors, including Salesforce Ventures, OurCrowd, and Telus. This financial injection will undoubtedly fuel the company's further expansion and product development efforts.
Moreover, TechSee's accolades, such as the Gartner "Cool Vendor" recognition and the Accenture Innovation Award, underscore its prowess in the market. The recent strategic collaboration with Salesforce to power the 'Visual Remote Assistant' for Salesforce Service Cloud and Field Service further cements its position as an innovative and impactful player in the industry.
Overall, TechSee has demonstrated remarkable growth and success, evidenced by its extensive global reach across 53 countries and over 2 million monthly customer interactions. As the trend towards remote and contactless services continues, TechSee is well-positioned to capitalize on its technology to drive service resilience and enhance customer and employee safety.