Tethr, a Creovai company

The platform dissects interactions such as phone calls and chats to deliver business intelligence without the need to hire a data scientist. Through their TethrRX dashboards, the company offers features that automatically calculate customer churn risk, contact center agent performance, sales rep productivity, and customer effort. By integrating with popular business tools, including Salesforce, Zendesk, and Zoom, Tethr provides practical solutions backed by AI and machine learning to improve key metrics and drive real ROI. With a focus on enhancing customer experience, Tethr's expertise in speech and text analytics empowers businesses to make data-driven decisions to achieve tangible improvements in sales, churn reduction, and cost reduction.