TheyDo - Journey Management, founded in 2018 and headquartered in The Netherlands, operates in the Productivity industry with a focus on revolutionizing journey management for service designers and managers in customer-centric companies. Their platform enables collaboration across teams, products, and geographies, offering a novel, journey-centric framework to enhance customer experience.
Branded with the slogan “Mapping was never the endgame.”, TheyDo stands out by facilitating alignment and collaboration for companies striving to improve customer experience, setting itself apart from traditional mapping tools.
In its growth trajectory, TheyDo secured a substantial €31.10M Series A investment on 14 March 2024. Esteemed investors include Blossom Capital, Arches Capital, InnovationQuarter, 20SALES, HighSage Ventures, and Steven Van Belleghem, which underscores confidence in the platform’s potential to scale service design with innovative journey management solutions.