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TheyDo - Journey Management logo — Mapping was never the endgame.

TheyDo - Journey Management

Mapping was never the endgame.

Founded 2018 The Netherlands The Netherlands 89 employees Series A Total: $45.08M Productivity

General Information

Company Name TheyDo - Journey Management
Founded Year 2018
Location The Netherlands The Netherlands
Founders / Decision Makers
Team member Team member
Employees 89
Industries Productivity
Funding Stage Series A
Business Model SaaS, B2B, Platform
Revenue Model Subscription, Usage Based, Tiered Pricing
Social

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About TheyDo - Journey Management

TheyDo - Journey Management, founded in 2018 and headquartered in The Netherlands, operates in the Productivity industry with a focus on revolutionizing journey management for service designers and managers in customer-centric companies. Their platform enables collaboration across teams, products, and geographies, offering a novel, journey-centric framework to enhance customer experience.

Branded with the slogan “Mapping was never the endgame.”, TheyDo stands out by facilitating alignment and collaboration for companies striving to improve customer experience, setting itself apart from traditional mapping tools.

In its growth trajectory, TheyDo secured a substantial €31.10M Series A investment on 14 March 2024. Esteemed investors include Blossom Capital, Arches Capital, InnovationQuarter, 20SALES, HighSage Ventures, and Steven Van Belleghem, which underscores confidence in the platform’s potential to scale service design with innovative journey management solutions.

Business keywords: Service Design, Journey Management, CX Management, Customer Journeys, Workflow Management, Experience-Led Companies, Journey Mapping, Team Collaboration, Design Thinking, Enterprise Software, Patient Journey Mapping, Unified Framework, Cross-Functional Alignment, Geographical Coordination

Services & Products

Journey Management Platform
Experience Intelligence Solutions
Customer Experience Optimization Tools
AI-Powered Data Insights
Integration of Customer Data

Target Customers

Enterprises CX Teams Product Managers Service Designers UX Designers Retail Banks Automotive Companies Healthcare Providers Telecom Industries

Funding Rounds & Investors (4)

View All
Funding Stage Amount Investors Lead Investors Date
Series A €31.10M 6
Blossom Capital, Arches Capital +4
14 Mar 2024
Series A €12.00M 4
Blossom Capital, InnovationQuarter +2
13 Dec 2022
Seed Round €1.55M -
10 Feb 2022
Pre Seed Round €425.00K -
01 Jun 2020

TheyDo - Journey Management Alternatives & Competitors

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TheyDo - Journey Management vs
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TheyDo - Journey Management vs
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TheyDo - Journey Management vs

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FAQ About TheyDo - Journey Management

Mapping was never the endgame.
TheyDo - Journey Management was founded in 2018.
TheyDo - Journey Management is headquartered in The Netherlands.
TheyDo - Journey Management operates in Productivity. Its work centres on Service Design, Journey Management, CX Management and Customer Journeys. Its customers include Enterprises, CX Teams and Product Managers.
TheyDo - Journey Management has a SaaS, B2B and Platform business model. Its revenue comes from Subscription, Usage Based and Tiered Pricing.
TheyDo - Journey Management has approximately 89 employees.
TheyDo - Journey Management has completed 4 funding rounds, raising a total of $45.08M. The latest funding stage is Series A.
TheyDo - Journey Management offers: Journey Management Platform, Experience Intelligence Solutions, Customer Experience Optimization Tools, AI-Powered Data Insights, Integration of Customer Data.
Top alternatives and competitors to TheyDo - Journey Management include Canny, Frame, Dashworks (Acquired by HubSpot), 3Dsellers, Qatalog (Acquired by ClickUp). These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
TheyDo - Journey Management and Canny are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for TheyDo - Journey Management, https://bouncewatch.com/company/theydo-journey-management, updated 2 April 2026. When citing, please name BounceWatch and link this page.

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