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Topbox logo — Analyze customer interactions across all channels to swiftly...

Topbox

Analyze customer interactions across all channels to swiftly address and resolve friction points. Customers leave extensive feedback—are you listening?

Founded 2014 Series A Total: $7.40M Analytics, IT +1

General Information

Company Name Topbox
Founded Year 2014
Industries Analytics, IT, Information Technology
Funding Stage Series A
Social

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About Topbox

Topbox, founded in 2014, is a customer experience analytics startup catering to the Analytics, IT, and Information Technology industries. The company's slogan "Analyze customer interactions across all channels to swiftly address and resolve friction points. Customers leave extensive feedback—are you listening?" succinctly communicates its value proposition. Topbox's solution evaluates customer interactions across various communication channels, enabling clients to quickly identify and address customer and prospect issues. The latest investment of $5.90M Series A on 11 June 2018 underscores its potential. This round saw participation from notable investors including Flyover Capital, Cascade Seed Fund, Maryland Venture Fund, and Telescope Partners. This funding signifies the confidence placed in Topbox's ability to revolutionize customer experience analytics. Topbox's approach to capturing and analyzing customer feedback from diverse channels, such as voice, chats, texts, social media, NPS surveys, post-sale surveys, product reviews, app feedback, and web feedback, amplifies its relevance in today's customer-centric market. With a strong investment portfolio and a robust analytics solution, Topbox is poised to make a significant impact in the realm of customer experience management.

Business keywords: Customer Experience Analytics, Communication Channels, Feedback Analysis, Customer Interactions, Voice Analysis, Text Analysis, Social Media Monitoring, NPS Surveys, Post-sale Surveys, Product Reviews Analysis, App Feedback, Web Feedback, Friction Points, Customer Feedback

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Series A $5.90M 4
Flyover Capital Cascade Seed Fund Maryland Venture Fund
Flyover Capital, Cascade Seed Fund +2
11 Jun 2018
Seed Round Undisclosed 2
Flyover Capital FirstMile Ventures
Flyover Capital, FirstMile Ventures
16 Nov 2017
Angel Round $1.50M -
01 Nov 2014

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FAQ About Topbox

Analyze customer interactions across all channels to swiftly address and resolve friction points. Customers leave extensive feedback—are you listening?
Topbox was founded in 2014.
Topbox operates in Analytics, IT and Information Technology. Its work centres on Customer Experience Analytics, Communication Channels, Feedback Analysis and Customer Interactions.
Topbox has completed 3 funding rounds, raising a total of $7.40M. The latest funding stage is Series A.
Top alternatives and competitors to Topbox include Caplena, Scan & Target, Fibotalk, Inpulse - The Future of Employee Engagement, MedStatix. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Topbox and Caplena are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Topbox, https://bouncewatch.com/company/topbox, updated 26 December 2024. When citing, please name BounceWatch and link this page.

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