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Twilio logo — Developers love us. Enterprises trust us. Power your custome...

Twilio

Developers love us. Enterprises trust us. Power your customer engagement innovation with Twilio.

Founded 2008 United States San Francisco, United States 7874 employees Post-IPO Equity Total: $614.42M Enterprise Software, Messaging +1

General Information

Company Name Twilio
Founded Year 2008
Location United States San Francisco, United States
Employees 7874
Industries Enterprise Software, Messaging, Mobile
Funding Stage Post-IPO Equity
Business Model PaaS, B2B, API
Revenue Model Usage Based, Pay As You Go, Subscription
Offices as of Aug 2026
San Francisco, United States City Centre, Estonia Dublin, Ireland São Paulo, Brazil Sydney, Australia Singapore, Singapore Tokyo, Japan Bengaluru, India
Social

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How does Twilio compare?

A PDF of Twilio and up to 10 competitors you pick: team, funding, traffic and every dated move of the last 90 days. Each company is re-checked on the day you order, so it is current.

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A one-page PDF brief: what it does, key facts, the last 90 days of dated moves and questions worth asking. Re-checked on the day you order. See a sample

Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

New Partnership Sep 25, 2026

Twilio announced a partnership with The Home Depot to collaborate on two virtual conversations on October 7.

Event Participation Sep 24, 2026

Twilio shared a camera roll dump from WeAreDevelopers, indicating their participation in the event.

Get alerts when Twilio shows new signals

AI Insight

Bounce Watch AI
1 month ago

Twilio experienced a significant stock surge of over 20% following strong quarterly results, directly challenging the prevailing 'SaaSpocalypse' narrative and AI-driven pressures on software valuations. This robust performance demonstrates the company's market resilience and investor confidence in its cloud-based communication platform amidst broader industry skepticism. Concurrently, Twilio's launch of 'The Orbital Hotline' indicates continued product innovation to enhance customer engagement.

Signal Types
Financial Performance Market Sentiment Shift Product Launch
Strategic Labels
Market Resilience Performance Rebound Platform Innovation
Next Move: Product Launch
·
Impact: 9/10
·
Ideal For: Public Equity Investors — Growth, Enterprise SaaS Investors

About Twilio

Twilio, founded in 2008, has established itself as a leading force in the Enterprise Software, Messaging, and Mobile industries. Headquartered in the United States, the company delivers a comprehensive Customer Engagement Platform (CEP) that millions of developers and hundreds of thousands of businesses rely on to foster personalized customer relationships across 180 countries.

The slogan, "Developers love us. Enterprises trust us. Power your customer engagement innovation with Twilio," encapsulates the brand's appeal to both software developers and large-scale enterprises. This dual focus distinguishes Twilio in a competitive marketplace, leveraging communications and data to infuse intelligence and security in all customer interactions.

Twilio's growth is reflected in its most recent $378.22M Post-IPO equity investment on 28 July 2021. Investors viewing innovation and secure customer relationship management as invaluable assets will find Twilio's strategic approach and wide adoption compelling.

Taxonomy: Customer Engagement Platform, Communications Platform, Developer Platform, Personalized Customer Relationships, Programmatic Engagement, Cloud Communications, Voice Integration, Video Integration, Messaging Integration, Authentication Services, Telecommunications Innovation, API Development, SaaS Solutions, GDPR Compliance, Security Enhancement

Services & Products

Communication Channels Integration
Customer Data Management
AI-Powered Customer Interactions
Identity Verification
Fraud Prevention Tools

Target Customers

Startups Enterprises Developers Marketing Teams Customer Experience Teams Financial Services Healthcare Retail Ecommerce Nonprofits

Pricing

as listed on Sep 29, 2026

Free plan · custom plans on request

  • Contact sales: contact sales
  • Free: free
  • Greater of $250 minimum or 4% of monthly spend: price not shown
  • Greater of $1,500 minimum or 6% of monthly spend: price not shown
Twilio's pricing page

Funding Rounds & Investors (13)

View All
Funding Stage Amount Investors Lead Investors Date
Post IPO Equity $378.22M -
28 Jul 2021
Post IPO Equity Undisclosed -
08 Mar 2017
Post IPO Equity Undisclosed 1
Technology Crossover Ventures
Technology Crossover Ventures
01 Aug 2016
Secondary Market $3.50M 1
Victor Koch
12 Jan 2016
Series E $130.00M 9
Bessemer Venture Partners Salesforce Ventures T. Rowe Price
Bessemer Venture Partners, Salesforce Ventures +7
29 Jul 2015
Secondary Market Undisclosed 3
Founders Circle
Founders Circle, Jazva (jazva) +1
07 Jan 2015
Venture Round Undisclosed 1
Technology Crossover Ventures
Technology Crossover Ventures
01 Apr 2014
Series D $70.00M 2
Bessemer Venture Partners Redpoint Ventures
Bessemer Venture Partners, Redpoint Ventures
07 Jun 2013
Series C $17.00M 3
Bessemer Venture Partners Union Square Ventures Infocomm Investments
Bessemer Venture Partners, Union Square Ventures +1
07 Dec 2011
Series B $12.00M 5
Bessemer Venture Partners 500 Startups K9 Ventures
Bessemer Venture Partners, 500 Startups +3
09 Nov 2010

View All 13 Funding Rounds

Latest News

View All
‘SaaSpocalypse’ debate intensifies as software stocks swing wildly — Cnbc
‘SaaSpocalypse’ debate intensifies as software stocks swing wildly
Cnbc Aug 07, 2026
OpenAI launches GPT-Realtime-2 and two new voice API models — Thenextweb
OpenAI launches GPT-Realtime-2 and two new voice API models
Thenextweb May 08, 2026
Datadog stock soars 31% on blockbuster earnings as AI winners emerge in software — Cnbc
Datadog stock soars 31% on blockbuster earnings as AI winners emerge in software
Cnbc May 07, 2026
Twilio raises full-year revenue forecast as voice AI drives fastest growth in three years and shares... — Thenextweb
Twilio raises full-year revenue forecast as voice AI drives fastest growth in three years and shares jump 18%
Thenextweb May 01, 2026
Deepgram Raises $130M in Series C Funding — Finsmes.com
Deepgram Raises $130M in Series C Funding
Finsmes.com Jan 13, 2026
Deepgram raises $130 million in Series C at $1.3 billion valuation — Techobserver.in
Deepgram raises $130 million in Series C at $1.3 billion valuation
Techobserver.in Jan 13, 2026

Twilio Alternatives & Competitors

View All Alternatives
Twilio vs
Infobip
Infobip United Kingdom

The Global Communications Platform for Businesses and Developers

Series A
3546 employees
Enterprise Software, IoT
Twilio vs
Rocket.Chat
Rocket.Chat United States

The Secure CommsOS™ for mission-critical operations

Series A
183 employees
Developer Tools, Enterprise Software
Twilio vs
Bird
Bird The Netherlands

A communications platform building a world where talking with a business is as easy and natural as t...

Series C
306 employees
Computing, Enterprise Software
View all alternatives

FAQ About Twilio

Developers love us. Enterprises trust us. Power your customer engagement innovation with Twilio.
Twilio was founded in 2008.
Twilio is headquartered in San Francisco, United States. As of Aug 2026, it also has offices in City Centre, Estonia, Dublin, Ireland, São Paulo, Brazil, Sydney, Australia and Singapore, Singapore.
Twilio operates in Enterprise Software, Messaging and Mobile. Its work centres on Customer Engagement Platform, Communications Platform, Developer Platform and Personalized Customer Relationships. Its customers include Startups, Enterprises and Developers.
Twilio has a PaaS, B2B and API business model. Its revenue comes from Usage Based, Pay As You Go and Subscription.
As listed on Twilio's pricing page on Sep 29, 2026: Free plan · custom plans on request (Contact sales: contact sales; Free: free; Greater of $250 minimum or 4% of monthly spend: price not shown; Greater of $1,500 minimum or 6% of monthly spend: price not shown).
Twilio has approximately 7874 employees.
Twilio has completed 13 funding rounds, raising a total of $614.42M. The latest funding stage is Post-IPO Equity.
Twilio offers: Communication Channels Integration, Customer Data Management, AI-Powered Customer Interactions, Identity Verification, Fraud Prevention Tools.
Top alternatives and competitors to Twilio include Infobip, Rocket.Chat, Bird, Mitto, Grapevine Interactive. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Twilio and Infobip are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Twilio, https://bouncewatch.com/company/twilio, updated 25 August 2026. When citing, please name BounceWatch and link this page.

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