India
Ubona Technologies, founded in 2007 and headquartered in India, is focused on empowering top Indian B2C brands to deliver exceptional customer experiences. Offering a cloud-based product suite for automated and assisted contact center & speech analysis, Ubona handles millions of interactions daily for leading Indian players in industries such as banks, insurance, NBFCs, fintech, e-commerce, telecom, and government services.
The company has garnered the trust of 35+ major B2C brands in India, including HDFC Bank, ICICI Bank, Kotak Bank, Axis Bank, HDFC Life, ICICI Lombard, SBI Life, SBI General, Chola Mandalam, Max Life, Flipkart, and IRCTC. Ubona's approach is characterized by intelligent and end-to-end managed solutions, offering a seamless customer experience across a wide array of use cases. Their ethos of breaking free from traditional hierarchies and fostering a young, enthusiastic team of innovators underscore their commitment to delivering outstanding customer experiences.
Having received a Series A investment from Capital18 on 11th August 2008, Ubona Technologies is positioned to cater to the needs of large B2C enterprises seeking to elevate their customer experience game. Their focus on staying abreast of customer requirements, tech trends, and deploying exceptional interaction experiences further solidifies their trajectory in the market.
For enterprises looking to scale their businesses with comprehensive customer experience solutions, Ubona Technologies presents a compelling opportunity to elevate their customer engagement strategies.
