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UserTesting logo — Enabling organizations to craft exceptional customer experi...

UserTesting

Enabling organizations to craft exceptional customer experiences.

Founded 2007 United States Bellevue, United States 1842 employees Total: $1.59B Automation, SaaS +1

General Information

Company Name UserTesting
Founded Year 2007
Location United States Bellevue, United States
Employees 1842
Industries Automation, SaaS, Marketing
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Usage Based, Service Fee
Social

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About UserTesting

UserTesting, founded in 2007, is a leading player in the Automation, SaaS, and Marketing industries, headquartered in the United States. With its slogan, "Enabling organizations to craft exceptional customer experiences," UserTesting leverages its robust participant network and AI tools to empower organizations with timely human insights.

The company's platform integrates numerous research methodologies—like moderated and unmoderated tests, live interviews, and surveys—suiting professionals from research to customer experience. With a client base including over 3,000 customers and 75 of the Fortune 100, UserTesting is a trusted partner for businesses seeking to reduce risk and accelerate market entry.

The firm gained significant financial backing, most recently with a $1.30B buyout on 01 October 2022, supported by notable investors Sunstone Partners and Thoma Bravo. This investment underscores UserTesting's potential and capabilities in enhancing customer experiences and delivering substantial ROI.

Business keywords: human insights, AI-powered analysis, usability studies, moderated tests, unmoderated tests, live interviews, surveys, CX, UX, market research, customer journey mapping, ROI improvement, real-time feedback

Services & Products

Platform for gathering and analyzing user insights
Advanced usability and accessibility testing
Feedback integration for design and development
AI-powered analysis tools
Professional consulting and support services
Scalable solutions for teams

Target Customers

Enterprises across various industries such as retail, healthcare, and travel Product managers UX and design teams Marketing professionals Digital product developers Customer experience officers

Funding Rounds & Investors (6)

View All
Funding Stage Amount Investors Lead Investors Date
Buyout $1.30B 2
Sunstone Partners Thoma Bravo
Sunstone Partners, Thoma Bravo
01 Oct 2022
IPO $140.00M -
01 Nov 2021
Grant $3.20M 1
Scottish Enterprise
Scottish Enterprise
01 Nov 2020
Series C $100.00M 3
Insight Partners Greenspring Associates
Insight Partners, Greenspring Associates +1
01 Mar 2020
Series C $45.50M 1
Accel
01 Jan 2015
Series B $3.00M 2
Greenspring Associates Kern Whelan Capital
Greenspring Associates, Kern Whelan Capital
01 Sep 2012

UserTesting Alternatives & Competitors

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UserTesting vs
ReviewTrackers
ReviewTrackers United States

Use customer feedback to act today and predict tomorrow.

Acquired
28 employees
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UserTesting vs
Responster
Responster Sweden

Feedback management platform enabling real-time insights and data-driven decisions through customiza...

Seed
1 employees
Design, SaaS
UserTesting vs
Adtriba by Funnel
Adtriba by Funnel Germany

Evaluate marketing holistically, optimize budget allocation and increase revenue — with the help of...

Venture round
2 employees
AI, Analytics
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FAQ About UserTesting

Enabling organizations to craft exceptional customer experiences.
UserTesting was founded in 2007.
UserTesting is headquartered in Bellevue, United States.
UserTesting operates in Automation, SaaS and Marketing. Its work centres on human insights, AI-powered analysis, usability studies and moderated tests. Its customers include Enterprises across various industries such as retail, healthcare, and travel, Product managers and UX and design teams.
UserTesting has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.
UserTesting has approximately 1842 employees.
UserTesting has completed 6 funding rounds, raising a total of $1.59B.
UserTesting offers: Platform for gathering and analyzing user insights, Advanced usability and accessibility testing, Feedback integration for design and development, AI-powered analysis tools, Professional consulting and support services, Scalable solutions for teams.
Top alternatives and competitors to UserTesting include ReviewTrackers, Responster, Adtriba by Funnel, Windsor.ai, Yay! Forms. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
UserTesting and ReviewTrackers are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for UserTesting, https://bouncewatch.com/company/usertesting, updated 12 May 2026. When citing, please name BounceWatch and link this page.

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