UserTesting, founded in 2007, is a leading player in the Automation, SaaS, and Marketing industries, headquartered in the United States. With its slogan, "Enabling organizations to craft exceptional customer experiences," UserTesting leverages its robust participant network and AI tools to empower organizations with timely human insights.
The company's platform integrates numerous research methodologies—like moderated and unmoderated tests, live interviews, and surveys—suiting professionals from research to customer experience. With a client base including over 3,000 customers and 75 of the Fortune 100, UserTesting is a trusted partner for businesses seeking to reduce risk and accelerate market entry.
The firm gained significant financial backing, most recently with a $1.30B buyout on 01 October 2022, supported by notable investors Sunstone Partners and Thoma Bravo. This investment underscores UserTesting's potential and capabilities in enhancing customer experiences and delivering substantial ROI.