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UserVoice logo — Actionable Intelligence from Every Customer Interaction

UserVoice

Actionable Intelligence from Every Customer Interaction

Founded 2008 United States Raleigh, United States 30 employees Series B Total: $1.80M

General Information

Company Name UserVoice
Founded Year 2008
Location United States Raleigh, United States
Employees 30
Funding Stage Series B
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Usage Based, Service Fee
Social

BounceWatch is an independent company data service, not affiliated with UserVoice. To contact UserVoice, visit uservoice.com.

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About UserVoice

UserVoice, founded in 2008, is a prominent player in transforming customer feedback into actionable insights, specializing in providing companies with an advanced Customer Intelligence platform. Emphasizing its slogan, "Actionable Intelligence from Every Customer Interaction," UserVoice centralizes qualitative data from multiple customer touchpoints, such as support tickets and feedback portals, into cohesive, insight-rich formats.

The platform leverages advanced AI technology to organize and decipher sprawling datasets, helping businesses identify crucial market trends and effectively address customer needs. This results in not only improved decision-making but also in heightened growth, retention, and trust. UserVoice supports executives and product teams by offering a unified perspective on customer challenges and directly linking insights to business success.

Located in the United States, the company last raised a $1.00M Series B investment on 01 November 2011. Esteemed investors, including Founders Fund and Baseline Ventures, bolster its growth prospects by supporting its mission to be the defining intelligence layer in understanding customer interactions.

Business keywords: Customer Intelligence Platform, Qualitative Feedback Analysis, AI-driven Insights, Customer Sentiment Analysis, Feedback Management, Product Roadmap Prioritization, Advanced Reporting, Customer Interaction Analysis, Feedback Collection Tools, Automated Theme Discovery, Net Promoter Score, Support Ticket Management, Knowledge Base Integration, Data-driven Product Decisions, Customer Obsession

Services & Products

Integrations Library
Prioritize Feedback
Rebuild Customer Trust
Align Internal Teams
Surface Customer Needs

Target Customers

Product Managers Sales Teams Marketing Teams Customer Support Teams B2B Companies Decision Makers

Funding Rounds & Investors (3)

View All
Funding Stage Amount Investors Lead Investors Date
Series B $1.00M 15
Founders Fund Baseline Ventures Betaworks
Founders Fund, Baseline Ventures +13
01 Nov 2011
Series A $800.00K 7
Founders Fund Accelerator Ventures Baseline Ventures
Founders Fund, Accelerator Ventures +5
01 May 2009
Seed Undisclosed 1
LocalGlobe & Latitude
LocalGlobe & Latitude
01 Jan 2008

UserVoice Alternatives & Competitors

UserVoice vs
echonovum
echonovum Switzerland

Gain real-time insights into customer and employee experience. Predictive, automated.

Seed
4 employees
IT, Information Technology

FAQ About UserVoice

Actionable Intelligence from Every Customer Interaction
UserVoice was founded in 2008.
UserVoice is headquartered in Raleigh, United States.
UserVoice has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.
UserVoice has approximately 30 employees.
UserVoice has completed 3 funding rounds, raising a total of $1.80M. The latest funding stage is Series B.
UserVoice offers: Integrations Library, Prioritize Feedback, Rebuild Customer Trust, Align Internal Teams, Surface Customer Needs.
Top alternatives and competitors to UserVoice include echonovum. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
UserVoice and echonovum are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for UserVoice, https://bouncewatch.com/company/uservoice, updated 9 May 2026. When citing, please name BounceWatch and link this page.

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