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Valor Global logo — Customer Care Experience company headquartered in Arizona wi...

Valor Global

Customer Care Experience company headquartered in Arizona with locations across the US, the Philippines and Costa Rica.

Founded 2004 United States Phoenix, United States 1222 employees IT, Information Technology +1

General Information

Company Name Valor Global
Founded Year 2004
Location United States Phoenix, United States
Founders / Decision Makers
Team member
Employees 1222
Industries IT, Information Technology, CRM and Sales
Social

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About Valor Global

Valor Global is a global leader in providing extraordinary customer experiences for clients worldwide in the IT, Information Technology, CRM and Sales industries. Headquartered in Arizona and founded in 2004, the company has 4,000+ global team members and locations across the US, Costa Rica, and the Philippines, enabling them to provide robust 24/7 onshore and offshore support models. As a Customer Care Experience company, Valor Global excels in Net Promoter Score (NPS), Customer Satisfaction (CSAT), and employee retention for customer care, account management, first-party collections, and technical support. The company's operations are hosted within SSAE 16 compliant data centers, ensuring compliance with ITIL and other industry security standards. Valor's goal is to become an extension of their customer’s team and culture, providing extraordinary service by aligning people, process, and technology to deliver happy and timely outcomes.

Business keywords: Customer Care, Call Center Solutions, Technical Support, BPO, Net Promoter Score (NPS), Customer Satisfaction (CSAT), Employee Retention, Global Reach, Business Process Outsourcing, 24/7 Support Models, Data Center Security, Operational Excellence, Lean and Agile Framework, Center of Excellence, Contact Center

No funding data available for Valor Global yet.

Valor Global Alternatives & Competitors

View All Alternatives
Valor Global vs
GlowTouch Technologies
GlowTouch Technologies United States

GlowTouch is a Global Business Process Outsourcing (BPO) organization that puts people first.

1565 employees
IT, Information Technology
Valor Global vs
Atento
Atento Spain

Leading as Business Transformation Outsourcing (BTO)

Post-IPO Debt
94533 employees
IT, CRM and Sales
Valor Global vs
Global Agility Solutions
Global Agility Solutions United States

Comprehensive On and Offshore Business Process Outsourcing

514 employees
Information Technology, Telecom
View all alternatives

FAQ About Valor Global

Customer Care Experience company headquartered in Arizona with locations across the US, the Philippines and Costa Rica.
Valor Global was founded in 2004.
Valor Global is headquartered in Phoenix, United States.
Valor Global operates in IT, Information Technology and CRM and Sales. Its work centres on Customer Care, Call Center Solutions, Technical Support and BPO.
Valor Global has approximately 1222 employees.
Top alternatives and competitors to Valor Global include GlowTouch Technologies, Atento, Global Agility Solutions. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Valor Global and GlowTouch Technologies are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Valor Global, https://bouncewatch.com/company/valor-global, updated 6 January 2025. When citing, please name BounceWatch and link this page.

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