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Valor Global logo — Customer Care Experience company headquartered in Arizona wi...

Valor Global

Customer Care Experience company headquartered in Arizona with locations across the US, the Philippines and Costa Rica.

Founded 2004 United States Phoenix, United States 1222 employees IT, Information Technology +1

General Information

Company Name Valor Global
Founded Year 2004
Location United States Phoenix, United States +2
Founders / Decision Makers
Team member
Employees 1222
Industries IT, Information Technology, CRM and Sales
Social

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About Valor Global

Valor Global is a global leader in providing extraordinary customer experiences for clients worldwide in the IT, Information Technology, CRM and Sales industries. Headquartered in Arizona and founded in 2004, the company has 4,000+ global team members and locations across the US, Costa Rica, and the Philippines, enabling them to provide robust 24/7 onshore and offshore support models. As a Customer Care Experience company, Valor Global excels in Net Promoter Score (NPS), Customer Satisfaction (CSAT), and employee retention for customer care, account management, first-party collections, and technical support. The company's operations are hosted within SSAE 16 compliant data centers, ensuring compliance with ITIL and other industry security standards. Valor's goal is to become an extension of their customer’s team and culture, providing extraordinary service by aligning people, process, and technology to deliver happy and timely outcomes.

Taxonomy: Customer Care, Call Center Solutions, Technical Support, BPO, Net Promoter Score (NPS), Customer Satisfaction (CSAT), Employee Retention, Global Reach, Business Process Outsourcing, 24/7 Support Models, Data Center Security, Operational Excellence, Lean and Agile Framework, Center of Excellence, Contact Center

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Valor Global Alternatives & Competitors

Valor Global vs
SYKES
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Valor Global vs
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Valor Global vs
Datastraw Technologies
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FAQ About Valor Global

Customer Care Experience company headquartered in Arizona with locations across the US, the Philippines and Costa Rica.
Valor Global was founded in 2004.
Valor Global is headquartered in Phoenix, United States.
Valor Global operates in the following industries: IT, Information Technology, CRM and Sales.
Valor Global has approximately 1222 employees.
Top alternatives and competitors to Valor Global include SYKES, Server Technology, a brand of Legrand, Datastraw Technologies, NOCDOC, EPS Global. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Valor Global and SYKES are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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