Viable, founded in 2020 and headquartered in the United States, is an innovative player in the AI and Analytics industries, leveraging GPT-4 to transform how companies analyze feedback. With the slogan "Save hundreds of hours analyzing feedback. Leverage AI & GPT-4 to uncover powerful insights from your data automatically", the company focuses on converting qualitative feedback into actionable insights, helping businesses drive growth and improve customer satisfaction.
The platform addresses a critical gap: up to 80% of customer data remains underutilized because it is qualitative. Viable's AI-powered solution provides advanced sentiment analysis and topic modeling, enabling businesses to efficiently process and act on customer feedback from sources like product reviews and satisfaction surveys.
In May 2022, Viable secured a $5.00M Seed Round investment from notable investors including Streamlined Ventures, Craft Ventures, and Javelin Venture Partners. This backing reflects confidence in their pioneering approach, appealing to businesses across various sizes and industries.