virtualQ logo — Successful customer connections.

virtualQ

Successful customer connections.

Founded 2014 Germany Berlin, Germany 25 employees Series A Cloud Infrastructure, Internet +2

General Information

Company Name virtualQ
Founded Year 2014
Location Germany Berlin, Germany
Founders / Decision Makers
Team member
Employees 25
Industries Cloud Infrastructure, Internet, Messaging and Telecommunications +1
Funding Stage Series A
Social

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About virtualQ

virtualQ, the market leader in Intelligent Waiting-loop and Call-back Services, focuses on customer experience optimization in the service sector. Through its unique service solutions, the Germany-based tech enterprise offers Intelligent Waiting-loop Management and Voice Intelligence (AI) to create a customer-oriented digital service world. Its patented Intelligent Waiting-loop and Call-back Service, virtual Queue, eliminates wait times in service hotlines by using a virtual assistant to notify customers when it's their turn, effectively evening out peak call times. The company's Intelligent, Workload-based Appointment Management, virtualQ Appointment, offers individual consultation slots for less urgent, consultation-intensive topics, optimizing customer engagement. virtualQ's product portfolio also includes Voice Intelligence (AI) to provide innovative and reliable service, using intelligent algorithms and voice automation technology to streamline services and handle customer inquiries. Its last Series A investment in June 2018 saw CNB Capital, Coparion, and HTGF | High-Tech Gruenderfonds as key investors, reflecting its appeal to venture capital firms. With its groundbreaking approach to customer service and its successful track record, virtualQ presents an interesting investment opportunity in the Internet and Mobile industries.

Business keywords: Customer experience optimization, Intelligent Waiting-loop Management, Call-back Service, Voice Intelligence, Data-based service solutions, Virtual assistant, Machine learning, Data science technologies, Appointment Management, Voice automation technology, Service sector innovation, Customer consultation, Digital service world

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Series A Undisclosed 5
CNB Capital, Coparion +3
01 Jun 2018
Seed Undisclosed 1
HTGF
01 Oct 2015

virtualQ Alternatives & Competitors

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FAQ About virtualQ

Successful customer connections.
virtualQ was founded in 2014.
virtualQ is headquartered in Berlin, Germany.
virtualQ operates in Cloud Infrastructure, Internet, Messaging and Telecommunications and Mobile. Its work centres on Customer experience optimization, Intelligent Waiting-loop Management, Call-back Service and Voice Intelligence.
virtualQ has approximately 25 employees.
virtualQ has completed 2 funding rounds. The latest funding stage is Series A.
Top alternatives and competitors to virtualQ include Aircall, Incentivio, Pypestream, Tars, Maqsam. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
virtualQ and Aircall are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for virtualQ, https://bouncewatch.com/company/virtualq, updated 26 September 2026. When citing, please name BounceWatch and link this page.

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