Aircall logo — The collaborative, AI-powered customer communications platfo...

Aircall

The collaborative, AI-powered customer communications platform. Trusted by more than 23,000 companies worldwide.

Founded 2014 United States New York, United States 872 employees Series E Total: $225.60M Analytics, Applications +5

General Information

Company Name Aircall
Founded Year 2014
Location United States New York, United States
Employees 872
Industries Analytics, Applications, Cloud Infrastructure +4
Funding Stage Series E
Business Model B2B, SaaS, Platform
Revenue Model Subscription, Usage Based, Service Fee
Hiring 31 roles posted in the month to 29 Sep 2026
Offices as of Sep 2026
New York, United States Bellevue, United States Paris, France Sydney, Australia Miguel Hidalgo, Mexico San Francisco, United States Berlin, Germany London, United Kingdom Madrid, Spain

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Recorded by Bounce Watch from public sources. Every entry below carries the date we observed it, and when we have not looked recently the page says so rather than leaving silence to imply nothing happened.

Actively Hiring Sep 25, 2026

Hiring for 31 positions in the last 30 days.

New Partnership Sep 25, 2026

Aircall has announced a partnership with DKM Ecosystem, Make, and Fin to co-host an evening of executive conversations.

Growth Metrics Sep 23, 2026

Aircall has achieved more than 300 integrations for its product.

Event Participation Sep 22, 2026

Aircall participated in HubSpot UNBOUND, showcasing their AI Voice Agents in action and engaging with partners, prospects, and customers.

Feature Release Sep 22, 2026

Aircall announced the latest updates for its AI Voice Agents platform, detailing what's new in September.

AI Insight

Bounce Watch AI
3 weeks ago

Aircall is undergoing a significant strategic pivot, evidenced by the founder's return as CEO and a strong focus on enhancing its AI Voice Agents, securing major customer wins, and expanding partnerships. Despite a reported reduction in overall headcount from 872 to 700, the company is actively hiring for 31 positions and has made substantial updates to its platform. This signals a streamlined, AI-driven growth trajectory aimed at deepening market penetration with its advanced communication solutions.

Signal Types
Team Change Hiring Product Launch Business Traction Restructuring
Strategic Labels
AI-led Growth Strategic Repositioning Product Innovation
Next Move: Expansion
·
Impact: 8/10
·
Ideal For: Late-stage SaaS Investors — AI/Enterprise Comms

About Aircall

Aircall, founded in 2014 and headquartered in the United States, is a dynamic player in the SaaS and Telecom sectors, offering an innovative, AI-powered customer communications platform. This solution is already trusted by over 23,000 companies worldwide, a testament to its robust capability in streamlining customer interactions across multiple channels like voice, SMS, WhatsApp, and social media.

By integrating with over 200 essential business apps, Aircall ensures seamless bi-directional syncing, transforming CRMs and Helpdesks into proactive tools for smarter, more personalized customer engagements. The platform’s automation of repetitive tasks and call optimizations allow teams to focus on nurturing relationships, turning customer interactions into strategic growth opportunities.

Notably, the company received a Series E investment from HubSpot Ventures on 01 February 2022, positioning it well for continued innovation and market expansion in the competitive customer communications domain.

Business keywords: AI-powered communications, Customer support automation, CRM integration, Helpdesk integration, Call routing optimization, Actionable insights, Sales enhancement, SMS integration, Voice platform, WhatsApp integration, Social media channel integration, Call center software, VoIP service, Cloud-based communication, Customer relationship management

Services & Products

AI-driven customer interactions
Voice and messaging integration
Automated workflows
Real-time coaching
Transcription and insights

Target Customers

Sales Teams Support Teams Customer Success Teams IT & Operations Healthcare & Medical Recruitment & Staffing Finance & Insurance

Funding Rounds & Investors (9)

View All
Funding Stage Amount Investors Lead Investors Date
Series E Undisclosed 1
HubSpot Ventures
01 Feb 2022
Series D $120.00M 6
Molten Ventures, Adams Street Partners +4
01 Jun 2021
Series C $65.00M 7
Swisscom Ventures, Balderton Capital +5
01 May 2020
Late VC $29.00M 5
Newfund, Balderton Capital +3
01 May 2018
Round Undisclosed 1
DTRIBE Capital
01 Jul 2017
Series B $8.00M 2
Balderton Capital, FJ Labs
01 Sep 2016
Series A $2.80M 2
Balderton Capital, FundersClub
01 Jan 2016
Seed $800.00K 5
Newfund, Digital Leaders Ventures +3
01 Jun 2015
Seed Undisclosed 9
Newfund, Balderton Capital +7
01 Jun 2014

Aircall Alternatives & Competitors

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FAQ About Aircall

The collaborative, AI-powered customer communications platform. Trusted by more than 23,000 companies worldwide.
Aircall was founded in 2014.
Aircall is headquartered in New York, United States. As of Sep 2026, it also has offices in Bellevue, United States, Paris, France, Sydney, Australia, Miguel Hidalgo, Mexico and San Francisco, United States.
Aircall operates in Analytics, Applications, Cloud Infrastructure, Messaging and Telecommunications, SaaS, Telecom and CRM and Sales. Its work centres on AI-powered communications, Customer support automation, CRM integration and Helpdesk integration. Its customers include Sales Teams, Support Teams and Customer Success Teams.
Aircall has a B2B, SaaS and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.
Aircall has approximately 872 employees.
Aircall has completed 9 funding rounds, raising a total of $225.60M. The latest funding stage is Series E.
Aircall offers: AI-driven customer interactions, Voice and messaging integration, Automated workflows, Real-time coaching, Transcription and insights.
Top alternatives and competitors to Aircall include CloudTalk, ZIWO, Troops (Acquired by Salesforce - July 2022), Filum.ai, Callerdesk.io. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Aircall and CloudTalk are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Aircall, https://bouncewatch.com/company/aircall, updated 29 September 2026. When citing, please name BounceWatch and link this page.

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