Ydilo AVS is a leading SaaS provider in voicebots and chatbots with a slogan that emphasizes their ability to enhance customer satisfaction and save costs in weeks, without investment. Founded in 1999 and headquartered in Spain, Ydilo AVS occupies a unique position in the market, offering management and automation solutions for customer care processes and value-added services. Their use of cutting-edge technologies for mobile devices, speech recognition, and multi-channel customer interaction analysis sets them apart.
Ydilo's products and solutions cater to a range of industries including telecom and banking. Their clientele comprises telecommunications operators, banks, public administration, contact centers, and other large enterprises. The company's offerings enable these entities to automate customer care and other business processes, extending their products and services seamlessly to customers through any device or channel, creating an intuitive and efficient customer experience.
The most recent investment for Ydilo AVS was a Private Equity Round secured on 08 October 2009 with Espiga Equity Partners as the investors.