ada CX
We make customer service extraordinary for everyone.
744 employees · est. 2016 · Toronto, Canada
Lokulus
Your AI workflow automation platform, a partner for now and into the future.
46 employees · est. 2001 · Macclesfield, United Kingdom
Lokulus is the older company (2016 vs 2001); ada CX is the larger of the two.
Side-by-Side Comparison
| Metric | ada CX | Lokulus |
|---|---|---|
| Founded | ||
| Founded | 2016 | 2001 older |
| Headquarters | ||
| Headquarters | Toronto, Canada | Macclesfield, United Kingdom |
| Employees | ||
| Employees | 744 larger | 46 |
| Industry | ||
| Industry | AI, Messaging and Telecommunications, SaaS | AI, IT, Information Technology |
| Funding Stage | ||
| Funding Stage | Grant | Seed |
| Total Funding | ||
| Total Funding | $197.25M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 8 | 1 |
| Services | ||
| Services | AI Agent Deployment, Customer Service Automation, AI Integration Across Channels, CX Performance Optimization, Agentic Playbooks for SOPs, ACX Platform and Practice | AI-driven workflow automation, Customer experience solutions, Data analytics and reporting |
| Target Customers | ||
| Target Customers | Enterprises, Ecommerce Businesses, Financial Institutions, Gaming Industry, Insurance Companies, Technology Companies, Travel and Hospitality Firms | Companies looking to streamline customer service and operations, Retail and Travel sectors, Businesses in need of automation and AI-driven solutions, E-commerce and fulfillment companies |
| Taxonomy | ||
| Taxonomy | AI Customer Service, Chatbots, Conversational AI, Customer Support, Customer Service Automation, Virtual Assistants, Customer Happiness, CX, ECommerce, Brand Interaction, Agent Performance, AI Maturity Acceleration | Customer Interaction Management, Multi-Channel Customer Service, Contact Centre Solutions, Customer Experience Software, Integration, Customer Support, Customer Community, Email Management, Task Management, Business Process Automation, Workflow Automation |
| Website | ||
| Website | ada.cx | lokulus.com |
About ada CX
ada CX, founded in 2016 and headquartered in Canada, positions itself as a transformative player in the AI customer service landscape. With its slogan, "We make customer service extraordinary for everyone," the company aligns its mission with providing exceptional customer experiences through advanc...
About Lokulus
Lokulus is an AI workflow automation platform based in the United Kingdom. Established in 2001, the company specializes in AI, IT, Information Technology, and Machine Learning. Their slogan, "Your AI workflow automation platform, a partner for now and into the future," captures their commitment to s...
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Funding, hiring, leadership and stack changes at ada CX and Lokulus — by email.
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Compiled from the BounceWatch company index. We last looked at ada CX on 23 Mar 2026, and Lokulus on 24 Feb 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.