-logo.jpg "Zendesk AI agents (Ultimate)"){kind=logo}
Zendesk AI agents (Ultimate)
The customer support automation platform you won't outgrow. Powered by AI. Built for CX.
237 employees · est. 2017 · Berlin, Germany
Boostopia is the older company (2016 vs 2017); Zendesk AI agents (Ultimate) is the larger of the two.
1 signal in the last 90 days
Side-by-Side Comparison
| Metric | Boostopia | Zendesk AI agents (Ultimate) |
|---|---|---|
| Founded | ||
| Founded | 2016 older | 2017 |
| Headquarters | ||
| Headquarters | Durham, United States | Berlin, Germany |
| Employees | ||
| Employees | 2-10 | 237 larger |
| Industry | ||
| Industry | B2B, E-Commerce, Enterprise Software | AI, Information Technology, Messaging and Telecommunications |
| Funding Stage | ||
| Funding Stage | Pre Seed | Non Equity Assistance |
| Total Funding | ||
| Total Funding | $100.00K | $27.17M |
| Funding Rounds | ||
| Funding Rounds | 1 | 7 |
| Services | ||
| Services | Not tracked yet | AI-driven customer service, Automated customer inquiry resolution, Integrated analytics and reporting, Knowledge management systems, Scalable contact center solutions |
| Target Customers | ||
| Target Customers | Not tracked yet | Startups, Retail, Financial Services, Technology Firms, Government Agencies, Media and Entertainment, Educational Institutions, Manufacturing, Healthcare, Telecommunications |
| Taxonomy | ||
| Taxonomy | Customer Support Optimization, Agent Productivity, Help Desk, Customer Success, Live Chat, Knowledge Base Optimization, Artificial Intelligence (A.I), Natural Language Processing (NLP), B2C | AI-Powered Chatbots, Conversational AI, Deep Learning, Intelligent Virtual Assistant, Natural Language Processing, Contact Center Automation, Chat Support Automation, Sales Automation, Intelligent CRM, Generative AI, Large Language Models, Virtual Agent Platform |
| Website | ||
| Website | boostopia.com | ultimate.ai |
About Boostopia
Boostopia, founded in 2019, is a B2B startup based in the United States, dedicated to transforming customer support operations. The company's slogan "Understand and Improve Support" reflects its mission to optimize support processes. Boostopia's innovative platform replaces conventional help desk so...
About Zendesk AI agents (Ultimate)
Zendesk AI agents (Ultimate), founded in 2017 and headquartered in Germany, specializes in the development of AI-driven solutions within the AI, Information Technology, Messaging and Telecommunications, and SaaS industries. Now part of Zendesk, the company focuses on enhancing customer experience (C...
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BounceWatch watches Boostopia and Zendesk AI agents (Ultimate) for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Boostopia and Zendesk AI agents (Ult... — by email.
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Compiled from the BounceWatch company index. We last looked at Boostopia on 11 Sep 2024, and Zendesk AI agents (Ultimate) on 20 Jul 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.