Caplena vs NIPO
Caplena
Gain deep insights from your CX & EX feedback, surveys, reviews, social, tickets, chat logs in no time
26 employees · est. 2017 · Zurich, Switzerland
NIPO
Online, CAPI and CATI cloud survey solutions for MR professionals
55 employees · est. 1986 · Amsterdam, The Netherlands
NIPO is the older company (2017 vs 1986); NIPO is the larger of the two.
Side-by-Side Comparison
| Metric | Caplena | NIPO |
|---|---|---|
| Founded | ||
| Founded | 2017 | 1986 older |
| Headquarters | ||
| Headquarters | Zurich, Switzerland | Amsterdam, The Netherlands |
| Employees | ||
| Employees | 26 | 55 larger |
| Industry | ||
| Industry | AI, Analytics, Information Technology | Information Technology, Internet, Marketing |
| Funding Stage | ||
| Funding Stage | Seed | Not tracked yet |
| Total Funding | ||
| Total Funding | $3.01M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 4 | Not tracked yet |
| Services | ||
| Services | AI-driven Text Analysis, Feedback Analysis for CX and EX, Customizable Insight Dashboards, Flexible Data Integration, Insight Automation and Alerts | Not tracked yet |
| Target Customers | ||
| Target Customers | Customer Experience (CX) Teams, Employee Experience (EX) Teams, Market Research Agencies, Organizations with significant Customer Feedback Channels, Businesses looking for Survey Analysis | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Feedback IntelligenceNatural Language ProcessingAugmented IntelligenceOpen-Ended SurveysText AnalysisEmployee Experience +7 | Market ResearchSurvey SoftwareOnline SurveysISO 27001 CertificationGDPR ComplianceCloud Solutions +8 |
| Website | ||
| Website | caplena.com | nipo.com |
About Caplena
Caplena is a company based in Zurich, Switzerland, specializing in feedback intelligence for AI, analytics, information technology, marketing, and machine learning. It serves customer and employee experience teams, market research agencies, and organizations with significant customer feedback channe...
About NIPO
NIPO is a Netherlands-based company providing Online, CAPI and CATI cloud survey solutions for professional market researchers. With over 20 years of experience, 250+ customers, and more than 200,000 users, the company has supported tens of thousands of research projects globally. Their solutions ar...
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Compiled from the BounceWatch company index. We last looked at Caplena on 4 Oct 2026, and NIPO on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
