Chat2Desk
Chat center for customer support and sales via WhatsApp™ Business API, Viber™, Telegram™, Facebook™ Messenger
23 employees · est. 2014 · Russia
FocalScope
FocalScope is a help desk and contact center software for email, voice, sms, live chat, bots, Facebook and WhatsApp.
6 employees · est. 2005 · Singapore, Singapore
FocalScope is the older company (2014 vs 2005); Chat2Desk is the larger of the two.
Side-by-Side Comparison
| Metric | Chat2Desk | FocalScope |
|---|---|---|
| Founded | ||
| Founded | 2014 | 2005 older |
| Headquarters | ||
| Headquarters | Russia | Singapore, Singapore |
| Employees | ||
| Employees | 23 larger | 6 |
| Industry | ||
| Industry | Messaging, SaaS | SaaS |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Not tracked yet |
| Total Funding | ||
| Total Funding | Not tracked yet | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | Not tracked yet |
| Services | ||
| Services | Not tracked yet | Not tracked yet |
| Target Customers | ||
| Target Customers | Not tracked yet | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Chat Center, Customer Support, Sales, WhatsApp Business API, Viber, Telegram, Facebook Messenger, Omnichannel Software, Chatbots, CRM Integration, Marketing Tools, API Integrations, Supervisor Control | Customer Service Software, Help Desk Software, Contact Center Software, Multichannel Communication, Email Management, Live Chat Software, Chat Bots, Facebook Integration, WhatsApp Integration, Cloud-based Solution, Hybrid Solution, On-premise Solution, Real-time Reporting, SaaS Solution |
| Website | ||
| Website | chat2desk.com | focalscope.com |
About Chat2Desk
Chat2Desk is a messaging and SaaS platform founded in 2014, based in Russia. It facilitates customer support and sales via various messaging platforms including WhatsApp Business API, Telegram, Facebook Messenger, Instagram, Viber, and others. The platform offers a single interface for communication...
About FocalScope
FocalScope is a SaaS startup founded in 2007 with headquarters in Singapore. The company offers a comprehensive help desk and contact center software that supports various communication channels including email, voice, sms, live chat, bots, Facebook, and WhatsApp. FocalScope's platform is designed t...
We will tell you when either one moves
BounceWatch watches Chat2Desk and FocalScope for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Chat2Desk and FocalScope — by email.
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Compiled from the BounceWatch company index. We last looked at Chat2Desk on 11 Sep 2024, and FocalScope on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.