Chattermill
Turn customer feedback from every channel into insights that drive better products, greater retention, and deep loyalty.
75 employees · est. 2015 · London, United Kingdom
TAP CXM
Customer experience management experts helping companies like TUI, Allianz and giffgaff deliver better brand experiences
58 employees · est. 2014 · London, United Kingdom
TAP CXM is the older company (2015 vs 2014).
Side-by-Side Comparison
| Metric | Chattermill | TAP CXM |
|---|---|---|
| Founded | ||
| Founded | 2015 | 2014 older |
| Headquarters | ||
| Headquarters | London, United Kingdom | London, United Kingdom |
| Employees | ||
| Employees | 75 | 58 |
| Industry | ||
| Industry | Not tracked yet | Data Analytics, Information Technology |
| Funding Stage | ||
| Funding Stage | Series B | Not tracked yet |
| Total Funding | ||
| Total Funding | $41.80M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 6 | Not tracked yet |
| Services | ||
| Services | AI-native feedback analysis platform, Customer feedback analytics, Product experience analytics, Speech analytics, Social CX analytics | Not tracked yet |
| Target Customers | ||
| Target Customers | Customer experience teams, Product strategy teams, Customer support teams, Retail and ecommerce businesses, Financial services firms, Travel and hospitality industries, Consumer subscription services, Utilities companies | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Customer Experience Intelligence, Feedback Analysis, Customer Insights, AI-powered Insights, Deep Learning, Natural Language Processing, Customer Feedback Analytics, Text Analytics, Voice Of The Customer, Customer Loyalty, Customer Retention, Brand Advocacy, Customer Touchpoints Analysis | Customer Experience Management, Omnichannel Marketing, Technology Evaluation, Customer Data Analytics, Tech Implementation, CRM Consulting, Customer Engagement, Brand Loyalty, ROI Measurement, Marketing Automation, Data-driven Insights, Customer Insight, Tech Support, Consulting Services, Adobe Partnership |
| Website | ||
| Website | chattermill.com | tapcxm.com |
About Chattermill
Chattermill, founded in 2015 and headquartered in the United Kingdom, is a leading customer experience intelligence platform. The company is dedicated to transforming customer feedback from various channels into actionable insights using advanced AI technologies. The platform consolidates data from...
About TAP CXM
TAP CXM is a Data Analytics and Information Technology startup that specializes in designing and orchestrating customer experience transformations. The company works with well-known brands such as TUI, Allianz, and giffgaff to help them deliver superior brand experiences. TAP CXM's services include...
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Funding, hiring, leadership and stack changes at Chattermill and TAP CXM — by email.
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Compiled from the BounceWatch company index. We last looked at Chattermill on 27 Apr 2026, and TAP CXM on 28 Oct 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.