Chattermill
The AI-native customer feedback analysis & voice of customer platform.
74 employees · est. 2015 · London, United Kingdom
Hello Customer
The AI platform to centralize and analyze feedback, prioritize actions and take decisions with confidence.
31 employees · est. 2015 · Ghent, Belgium
Chattermill is the larger of the two.
Side-by-Side Comparison
| Metric | Chattermill | Hello Customer |
|---|---|---|
| Founded | ||
| Founded | 2015 | 2015 |
| Headquarters | ||
| Headquarters | London, United Kingdom | Ghent, Belgium |
| Employees | ||
| Employees | 74 larger | 31 |
| Industry | ||
| Industry | Not tracked yet | AI, EdTech, Media |
| Funding Stage | ||
| Funding Stage | Series B | Unknown |
| Total Funding | ||
| Total Funding | $41.80M | $8.50M |
| Funding Rounds | ||
| Funding Rounds | 6 | 3 |
| Services | ||
| Services | AI-native feedback analysis platform, Customer feedback analytics, Product experience analytics, Speech analytics, Social CX analytics | Customer Feedback Collection, AI-Powered Analysis, Omnichannel Integration, Actionable Insights Reporting, CX Performance Benchmarking, Feedback to Action Loop Closure |
| Target Customers | ||
| Target Customers | Customer experience teams, Product strategy teams, Customer support teams, Retail and ecommerce businesses, Financial services firms, Travel and hospitality industries, Consumer subscription services, Utilities companies | Retail, Banking, Insurance, Telecommunications, Utilities, CX Professionals |
| Taxonomy | ||
| Taxonomy | Customer Experience Intelligence, Feedback Analysis, Customer Insights, AI-powered Insights, Deep Learning, Natural Language Processing, Customer Feedback Analytics, Text Analytics, Voice Of The Customer, Customer Loyalty, Customer Retention, Brand Advocacy, Customer Touchpoints Analysis | AI-powered Platform, Voice Of Customer, Customer Experience Management, Feedback Analysis, Real-time Feedback, Customer Insights, Text Analytics, Customer Feedback Management, Net Promoter Score, Linguistic Analysis, Customer Engagement, Data Segmentation, Customer Experience Optimization, Business Decision Support, Actionable Insights |
| Website | ||
| Website | chattermill.com | hellocustomer.com |
About Chattermill
Chattermill, founded in 2015 and headquartered in the United Kingdom, is a leading customer experience intelligence platform. The company is dedicated to transforming customer feedback from various channels into actionable insights using advanced AI technologies. The platform consolidates data from...
About Hello Customer
Hello Customer, founded in 2015 and headquartered in Belgium, is an innovative player in the AI landscape, focusing on enhancing the Customer Experience through its AI-powered Voice of Customer platform. Their slogan, "The AI platform to centralize and analyze feedback, prioritize actions and take d...
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BounceWatch watches Chattermill and Hello Customer for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Chattermill and Hello Customer — by email.
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Compiled from the BounceWatch company index. We last looked at Chattermill on 27 Apr 2026, and Hello Customer on 6 Jul 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
