CX Paradise
A cloud-based, desktop analytics solution powered by AI, allowing you insight into employee desktop activity.
1 employees · est. 2017 · San Jose, United States
Surfboard
Turn your support team into a profit centre
25 employees · est. 2020 · London, United Kingdom
CX Paradise is the older company (2017 vs 2020); Surfboard is the larger of the two.
Side-by-Side Comparison
| Metric | CX Paradise | Surfboard |
|---|---|---|
| Founded | ||
| Founded | 2017 older | 2020 |
| Headquarters | ||
| Headquarters | San Jose, United States | London, United Kingdom |
| Employees | ||
| Employees | 1 | 25 larger |
| Industry | ||
| Industry | AI, Analytics, Cloud Infrastructure | Internet |
| Funding Stage | ||
| Funding Stage | Not tracked yet | Seed |
| Total Funding | ||
| Total Funding | Not tracked yet | $4.80M |
| Funding Rounds | ||
| Funding Rounds | Not tracked yet | 1 |
| Services | ||
| Services | Not tracked yet | Integrated forecasting, Automated scheduling, Shift planning, Insights and reporting, Integrations |
| Target Customers | ||
| Target Customers | Not tracked yet | Support Teams, Customer Support Managers, Business Process Outsourcing (BPO) Managers, Team Leads, Support Operations Leads |
| Taxonomy | ||
| Taxonomy | AI-powered Analytics, Employee Productivity, Contact Center Management, Real-time Performance Data, Behavioral Analysis, Customer Experience, Insight-driven, Innovation, Digital Architecture, Enterprise Solutions | Workforce Management, Customer Support Strategy, WFM Platform, Capacity Planning, Performance Analytics, Proactive Customer Care, Human And AI Service Resourcing |
| Website | ||
| Website | cxparadise.com | teamsurfboard.com |
About CX Paradise
CX Paradise is a cloud-based, desktop analytics solution powered by AI, providing insights into employee desktop activity. With the increasing complexity of contact centers and the rise of remote work, the need for effective monitoring and management has never been greater. CX Paradise SmartAgent of...
About Surfboard
Surfboard is a customer support workforce management platform, with a focus on turning support teams into profit centers. Established in 2020 and headquartered in the United Kingdom, Surfboard has recently secured a significant €4.80M in a Seed Round investment on 21 November 2022. The investment wa...
Be first to know when either one moves
Funding rounds, hiring surges, leadership changes and stack switches at CX Paradise and Surfboard — tracked continuously, sent the day they land.
Funding, hiring, leadership and stack changes at CX Paradise and Surfboard — by email.
Frequently Asked Questions
Compare CX Paradise with someone else
Start typing a company name or domain.