Kaizo
Kaizo analyzes 100% of your support tickets automatically, with AI that understands your quality standards.
34 employees · est. 2018 · Amsterdam, The Netherlands
Surfboard
Turn your support team into a profit centre
25 employees · est. 2020 · London, United Kingdom
Kaizo is the older company (2018 vs 2020).
2 signals in the last 90 days
Side-by-Side Comparison
| Metric | Kaizo | Surfboard |
|---|---|---|
| Founded | ||
| Founded | 2018 older | 2020 |
| Headquarters | ||
| Headquarters | Amsterdam, The Netherlands | London, United Kingdom |
| Employees | ||
| Employees | 34 | 25 |
| Industry | ||
| Industry | AI, Analytics, SaaS | Internet |
| Funding Stage | ||
| Funding Stage | Series B | Seed |
| Total Funding | ||
| Total Funding | $13.76M | $4.80M |
| Funding Rounds | ||
| Funding Rounds | 3 | 1 |
| Services | ||
| Services | AI Coaching & Performance, 100% QA Coverage, Automated QA Workflow, Immediate AI Analysis, Insights & Analytics | Integrated forecasting, Automated scheduling, Shift planning, Insights and reporting, Integrations |
| Target Customers | ||
| Target Customers | Enterprises, Customer Service Teams, QA Managers, Businesses Focused on CX Improvement | Support Teams, Customer Support Managers, Business Process Outsourcing (BPO) Managers, Team Leads, Support Operations Leads |
| Taxonomy | ||
| Taxonomy | AI-powered Support, Customer Support Management, Gamification, Quality Analysis, Workforce Motivation, Performance Management, Operational Efficiency, Team Performance, Employee Retention, Support Ticket Automation, Intelligent Automation, CRM Integration, Support Performance Metrics, Collaborative Work Culture | Workforce Management, Customer Support Strategy, WFM Platform, Capacity Planning, Performance Analytics, Proactive Customer Care, Human And AI Service Resourcing |
| Website | ||
| Website | kaizo.com | teamsurfboard.com |
About Kaizo
Kaizo, founded in 2018 and based in The Netherlands, is transforming customer support management through AI. The company's platform automates analysis of support tickets, ensuring alignment with quality standards. Targeting the intersection of AI, Analytics, SaaS, and Machine Learning, Kaizo offers...
About Surfboard
Surfboard is a customer support workforce management platform, with a focus on turning support teams into profit centers. Established in 2020 and headquartered in the United Kingdom, Surfboard has recently secured a significant €4.80M in a Seed Round investment on 21 November 2022. The investment wa...
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BounceWatch watches Kaizo and Surfboard for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Kaizo and Surfboard — by email.
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Compiled from the BounceWatch company index. We last looked at Kaizo on 18 Jun 2026, and Surfboard on 24 Feb 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.