Dixa
The agentic customer service platform behind exceptional e-commerce brands.
167 employees · est. 2015 · Denmark
Miuros
Turn customer service data into actionable insights to deliver a stellar customer & agent experience.
10 employees · est. 2016 · Lyon, France
Dixa is the older company (2015 vs 2016); Dixa is the larger of the two.
Side-by-Side Comparison
| Metric | Dixa | Miuros |
|---|---|---|
| Founded | ||
| Founded | 2015 older | 2016 |
| Headquarters | ||
| Headquarters | Denmark | Lyon, France |
| Employees | ||
| Employees | 167 larger | 10 |
| Industry | ||
| Industry | AI, Enterprise Software, SaaS | IT, SaaS |
| Funding Stage | ||
| Funding Stage | Series C | Seed |
| Total Funding | ||
| Total Funding | $173.00M | $2.10M |
| Funding Rounds | ||
| Funding Rounds | 5 | 2 |
| Services | ||
| Services | Customer Service Software, AI & Automation, Multi-channel Communication, Customer Engagement Tools | Not tracked yet |
| Target Customers | ||
| Target Customers | Consumer Brands, Large Businesses, Medium Businesses, Startups | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Multichannel Support, Customer Engagement, Conversational Customer Service, Scale Up, Help Desk, Effortless Customer Experiences, Customer Service Agent Experience | Customer Service Performance Management, AI-analytics, NLP, Customer Support, Customer Service Operations, Agent Experience, Industry Standards |
| Website | ||
| Website | dixa.com | miuros.com |
About Dixa
Dixa is a Value Experience (VX) Customer Service Platform that combines cutting-edge AI with a human touch, empowering companies to deliver effortless, personalized experiences that drive customer loyalty. Trusted by leading consumer brands of the world, Dixa supports over 30 million conversations a...
About Miuros
Miuros is a France-based startup founded in 2016, specializing in the IT and SaaS industries. The company's slogan is to "Turn customer service data into actionable insights to deliver a stellar customer & agent experience." Miuros leverages customer service data to enhance the customer and agent ex...
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BounceWatch watches Dixa and Miuros for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Dixa and Miuros — by email.
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Compiled from the BounceWatch company index. We last looked at Dixa on 24 Feb 2025, and Miuros on 24 Mar 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.