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Dixa logo — The agentic customer service platform behind exceptional e-c...

Dixa

The agentic customer service platform behind exceptional e-commerce brands.

Founded 2015 Denmark Denmark 167 employees Series C Total: $173.00M AI, Enterprise Software +2

General Information

Company Name Dixa
Founded Year 2015
Location Denmark Denmark
Founders / Decision Makers
Team member Team member
Employees 167
Industries AI, Enterprise Software, SaaS +1
Funding Stage Series C
Social

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About Dixa

Dixa is a Value Experience (VX) Customer Service Platform that combines cutting-edge AI with a human touch, empowering companies to deliver effortless, personalized experiences that drive customer loyalty. Trusted by leading consumer brands of the world, Dixa supports over 30 million conversations annually.

Founded in 2015 by four friends determined to make a difference in customer service, Dixa is now a fast-scaling company with backing from some of the most reputable investors globally.

With its focus on AI, Enterprise Software, SaaS, CRM, and Sales, Dixa is based in Denmark. Its last major milestone was a $105.00M Series C investment on 28 July 2021, which came from Project A Ventures, Notion Capital, General Atlantic, and Seed Capital.

Business keywords: Multichannel Support, Customer Engagement, Conversational Customer Service, Scale Up, Help Desk, Effortless Customer Experiences, Customer Service Agent Experience

Services & Products

Customer Service Software
AI & Automation
Multi-channel Communication
Customer Engagement Tools

Target Customers

Consumer Brands Large Businesses Medium Businesses Startups

Funding Rounds & Investors (5)

View All
Funding Stage Amount Investors Lead Investors Date
Series C $105.00M 4
Project A Ventures Notion Capital General Atlantic
Project A Ventures, Notion Capital +2
28 Jul 2021
Series B $36.00M 3
Project A Ventures Notion Capital Seed Capital
Project A Ventures, Notion Capital +1
04 Feb 2020
Series A $14.00M 2
Project A Ventures Seed Capital
Project A Ventures, Seed Capital
08 Feb 2019
Seed Round kr11.00M 1
Seed Capital
Seed Capital
16 Jan 2018
Seed Round kr7.00M 2
Nikolaj Kornum, Lars Thinggaard
01 May 2016

Latest News

View All
Niels Vejrup Carlsen launches Final Frontier: Denmark's first aerospace and defence VC Fund — Tech
Niels Vejrup Carlsen launches Final Frontier: Denmark's first aerospace and defence VC Fund
Tech Oct 02, 2024

Dixa Alternatives & Competitors

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FAQ About Dixa

The agentic customer service platform behind exceptional e-commerce brands.
Dixa was founded in 2015.
Dixa is headquartered in Denmark.
Dixa operates in AI, Enterprise Software, SaaS and CRM and Sales. Its work centres on Multichannel Support, Customer Engagement, Conversational Customer Service and Scale Up. Its customers include Consumer Brands, Large Businesses and Medium Businesses.
Dixa has approximately 167 employees.
Dixa has completed 5 funding rounds, raising a total of $173.00M. The latest funding stage is Series C.
Dixa offers: Customer Service Software, AI & Automation, Multi-channel Communication, Customer Engagement Tools.
Top alternatives and competitors to Dixa include Capacity, TeamSupport, Forethought, Boostopia, EvantoDesk. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Dixa and Capacity are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Dixa, https://bouncewatch.com/company/dixa, updated 15 February 2026. When citing, please name BounceWatch and link this page.

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