Five9 vs Sharpen
Five9
The New CX Starts Here. Transformed by AI, Powered by Five9
3007 employees · est. 2001 · San Ramon, United States
Sharpen
The contact center platform engineered to sharpen every connection
114 employees · est. 2011 · Indianapolis, United States
Five9 is the older company (2001 vs 2011); Five9 is the larger of the two.
Side-by-Side Comparison
| Metric | Five9 | Sharpen |
|---|---|---|
| Founded | ||
| Founded | 2001 older | 2011 |
| Headquarters | ||
| Headquarters | San Ramon, United States | Indianapolis, United States |
| Employees | ||
| Employees | 3007 larger | 114 |
| Industry | ||
| Industry | Not tracked yet | Cloud Infrastructure, Enterprise Software, SaaS |
| Funding Stage | ||
| Funding Stage | IPO | Convertible Note |
| Total Funding | ||
| Total Funding | $741.60M | $47.70M |
| Funding Rounds | ||
| Funding Rounds | 9 | 9 |
| Services | ||
| Services | Contact Center Software, AI and Automation Solutions, Workforce Engagement Management, Digital Customer Engagement, CX Transformation Services, Professional Services and Training | Not tracked yet |
| Target Customers | ||
| Target Customers | Enterprises, Mid-Market Businesses, Small Businesses, Healthcare Industry, Financial Services, Retail Sector, Higher Education, Government, Sales & Telemarketing, Customer Services, Outsourcing, Collections | Not tracked yet |
| Taxonomy | ||
| Taxonomy | AI-Driven SolutionsCloud Contact CenterCustomer InteractionHyper-PersonalizationUnified Cloud PlatformContact Center Software +8 | Contact Center SoftwareCloud CommunicationsCloud Contact CenterCall Center SoftwareCustomer Experience ManagementSales Enablement Software +7 |
| Website | ||
| Website | five9.com | sharpencx.com |
About Five9
Five9, founded in 2001, has established itself as a significant player in the Customer Experience (CX) industry. Based in the United States, the company offers a robust suite of solutions designed to transform CX through artificial intelligence, as encapsulated in its slogan, "The New CX Starts Here...
About Sharpen
Sharpen is an Enterprise Software and SaaS company, founded in 2011 and headquartered in the United States. The company's slogan, "The contact center platform engineered to sharpen every connection," reflects its commitment to enhancing performance and productivity. Sharpen's contact center platform...
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Compiled from the BounceWatch company index. We last looked at Five9 on 13 Mar 2026, and Sharpen on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
