Klaus
Klaus is a quality management solution that helps companies drive revenue through excellent customer service.
67 employees · est. 2018 · Tallinn, Estonia
Simply Contact
Outsourcing support, done right. We tailor solutions to meet your business goals, boosting CX & driving efficiency
204 employees · est. 2013 · Warszawa, Poland
Simply Contact is the older company (2018 vs 2013); Simply Contact is the larger of the two.
Side-by-Side Comparison
| Metric | Klaus | Simply Contact |
|---|---|---|
| Founded | ||
| Founded | 2018 | 2013 older |
| Headquarters | ||
| Headquarters | Tallinn, Estonia | Warszawa, Poland |
| Employees | ||
| Employees | 67 | 204 larger |
| Industry | ||
| Industry | Information Technology, Internet | E-Commerce, Government and Military, Hospitality |
| Funding Stage | ||
| Funding Stage | Series A | Not tracked yet |
| Total Funding | ||
| Total Funding | $19.55M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 4 | Not tracked yet |
| Services | ||
| Services | AI-powered customer service solutions, Quality assurance tools, Workforce management, Enterprise solutions | Not tracked yet |
| Target Customers | ||
| Target Customers | Enterprise clients, Small businesses, Retail businesses, Financial service providers, Healthcare organizations | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Conversation Review, Customer Support, Quality Assurance, Agent Coaching, CSAT, Help Desk Integration, Customer Retention, Technology Platform, Estonia-based, AI-driven Quality Management, Customer Interaction Simplification | Customer Support Outsourcing, Multilingual Customer Services, Multichannel Customer Services, KPI-driven Contact Centers, Cost Reduction, Quality Improvement, Global Customer Support, Trusted Service Provider |
| Website | ||
| Website | klausapp.com | simplycontact.com |
About Klaus
Klaus is an Estonia-based startup founded in 2018. With its slogan "Klaus is a quality management solution that helps companies drive revenue through excellent customer service," the company offers a quality management solution aimed at driving revenue through exceptional customer service. Utilizing...
About Simply Contact
Simply Contact is a leading customer support outsourcing company headquartered in Ukraine. Founded in 2015, the company's slogan "Customer Support Made Simple" aligns with its mission to simplify customer service for world-class brands through multilingual and multichannel support services. Simply C...
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