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Simply Contact logo — Outsourcing support, done right. We tailor solutions to meet...

Simply Contact

Outsourcing support, done right. We tailor solutions to meet your business goals, boosting CX & driving efficiency

Founded 2013 Poland Poland 204 employees E-Commerce, Government and Military +6

General Information

Company Name Simply Contact
Founded Year 2013
Location Poland Poland
Employees 204
Industries E-Commerce, Government and Military, Hospitality +5
Social

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About Simply Contact

Simply Contact is a leading customer support outsourcing company headquartered in Ukraine. Founded in 2015, the company's slogan "Customer Support Made Simple" aligns with its mission to simplify customer service for world-class brands through multilingual and multichannel support services. Simply Contact caters to a diverse range of industries including E-Commerce, Hospitality, Information Technology, Logistics, and Transportation. The company's strong client base includes renowned brands such as WizzAir, Metro Cash & Carry, Bolt, Yves Rocher, and Fareportal. Simply Contact's commitment to delivering KPI-driven contact centers in 18+ languages has resulted in substantial cost reductions of up to 70% compared to in-house contact centers while simultaneously enhancing service quality. Despite the lack of specific details regarding its last investment and investors, Simply Contact's impressive client portfolio and focus on cost-effective, high-quality customer support solutions position it as an intriguing potential investment opportunity for venture capitalists seeking exposure to the outsourcing and customer support services industry.

Business keywords: customer support outsourcing, multilingual customer services, multichannel customer services, KPI-driven contact centers, cost reduction, quality improvement, global customer support, trusted service provider

No funding data available for Simply Contact yet.

Simply Contact Alternatives & Competitors

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Simply Contact vs
GlowTouch Technologies
GlowTouch Technologies United States

GlowTouch is a Global Business Process Outsourcing (BPO) organization that puts people first.

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Simply Contact vs
iCall Outsourcing
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Simply Contact vs
Redwood Technologies
Redwood Technologies United Kingdom

Delivering market-leading comms technology, software, & CCaaS solutions to hundreds of the world’s l...

Venture round
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FAQ About Simply Contact

Outsourcing support, done right. We tailor solutions to meet your business goals, boosting CX & driving efficiency
Simply Contact was founded in 2013.
Simply Contact is headquartered in Poland.
Simply Contact operates in E-Commerce, Government and Military, Hospitality, Information Technology, Logistics, Messaging and Telecommunications, Supply Chain and Transportation. Its work centres on customer support outsourcing, multilingual customer services, multichannel customer services and KPI-driven contact centers.
Simply Contact has approximately 204 employees.
Top alternatives and competitors to Simply Contact include GlowTouch Technologies, iCall Outsourcing, Redwood Technologies, Scicom MSC Berhad, Etech Global Services. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Simply Contact and GlowTouch Technologies are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Simply Contact, https://bouncewatch.com/company/simply-contact, updated 5 January 2025. When citing, please name BounceWatch and link this page.

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