LiveVox vs Talkdesk
LiveVox
A Proven Cloud Contact Center Platform
242 employees · est. 2000 · San Francisco, United States
LiveVox is the older company (2000 vs 2011); Talkdesk is the larger of the two.
Side-by-Side Comparison
| Metric | LiveVox | Talkdesk |
|---|---|---|
| Founded | ||
| Founded | 2000 older | 2011 |
| Headquarters | ||
| Headquarters | San Francisco, United States | San Francisco, United States |
| Employees | ||
| Employees | 242 | 1393 larger |
| Industry | ||
| Industry | Computing, Enterprise Software, SaaS | Computing, SaaS, CRM and Sales |
| Funding Stage | ||
| Funding Stage | Venture round | Series D |
| Total Funding | ||
| Total Funding | $12.10M | $497.45M |
| Funding Rounds | ||
| Funding Rounds | 4 | 8 |
| Services | ||
| Services | Not tracked yet | Autonomous Agents, Multi-agent Orchestration, Omnichannel Engagement, Workforce Engagement, Automation Flows, Business Intelligence |
| Target Customers | ||
| Target Customers | Not tracked yet | Financial Services, Insurance, Healthcare & Life Sciences, Retail, Consumer Goods, Government & Education, Utilities, Travel & Hospitality, Commercial & Residential Services |
| Taxonomy | ||
| Taxonomy | Cloud Contact CenterCCaaS PlatformOmnichannel CommunicationsContact Center CRMWorkforce Engagement ManagementAgent Productivity +6 | Customer Experience AutomationAI OrchestrationContact Center SoftwareCloud Contact CenterAI Customer Experience SoftwareCustomer Interaction Analytics +9 |
| Website | ||
| Website | livevox.com | talkdesk.com |
About LiveVox
LiveVox is a Nasdaq-listed company that provides a proven cloud CCaaS platform to help businesses enhance customer engagement and improve their contact center performance. The platform offers omnichannel communications, AI, a contact center CRM, and workforce engagement management tools, all seamles...
About Talkdesk
Talkdesk, founded in 2011 and headquartered in the United States, is at the forefront of a transformative shift in customer experience via its innovative Customer Experience Automation (CXA) platform. This solution, encapsulated by its slogan, "Customer Experience. Automated.", seeks to automate the...
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Compiled from the BounceWatch company index. We last looked at LiveVox on 12 Sep 2024, and Talkdesk on 21 Aug 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.
