Onepilot
Redefining CX Outsourcing: the right Human-AI mix
372 employees · est. 2021 · Paris, France
Support Services Group
Empowering Your Brand With Exceptional Service and Elevated CX
2028 employees · est. 1998 · Waco, United States
Support Services Group is the older company (2021 vs 1998); Support Services Group is the larger of the two.
Side-by-Side Comparison
| Metric | Onepilot | Support Services Group |
|---|---|---|
| Founded | ||
| Founded | 2021 | 1998 older |
| Headquarters | ||
| Headquarters | Paris, France | Waco, United States |
| Employees | ||
| Employees | 372 | 2028 larger |
| Industry | ||
| Industry | Information Technology, Internet, Marketing | E-Commerce, Information Technology, Retail |
| Funding Stage | ||
| Funding Stage | Series A | Not tracked yet |
| Total Funding | ||
| Total Funding | $17.50M | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 2 | Not tracked yet |
| Services | ||
| Services | Customer Care, Sales & Retention, KYC Document Management, AI Supercharged Customer Service, Agent Training and Quality Assessment | Not tracked yet |
| Target Customers | ||
| Target Customers | Startups, Established Enterprises, B2B Service Providers, Businesses with High Customer Interaction Volume | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Customer Support Outsourcing, AI-Powered Solutions, Tech Integrations, Human-AI Collaboration, Customer Experience Enhancement, Ticketing Systems, E-commerce Support, Mobility Solutions, Finance Customer Support, Insurance Services, Travel Industry Support, Telco Services, Utilities Support, Sales Increase, Response Time Optimization | Outsourcing Services, Technical Support, CX Support, Ecommerce Support, Retail Customer Support, Back-office Support, Revenue Generation, Collections, Omnichannel Solutions, Contact Center Services, Customer Care, Managed Support Services, Social Media Management |
| Website | ||
| Website | onepilot.co | supportservicesgroup.co |
About Onepilot
Onepilot is a dynamic startup, founded in 2021, headquartered in France, which is transforming the landscape of customer support outsourcing. With a compelling slogan, "Redefining CX Outsourcing: the right Human-AI mix," this company merges advanced AI, seamless technology integrations, and human ex...
About Support Services Group
Support Services Group (SSG) is a seasoned player in the customer service outsourcing industry, having been in operation since 1998. The company’s core focus is to enhance client brands through exceptional service delivery and elevated customer experience (CX). SSG prides itself on its ability to pr...
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Funding, hiring, leadership and stack changes at Onepilot and Support Services Group — by email.
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Compiled from the BounceWatch company index. We last looked at Onepilot on 10 Jun 2026, and Support Services Group on 21 Nov 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.