PolyAI
The leading provider of enterprise AI agents for customer service.
362 employees · est. 2017 · San Francisco, United States
Vozy
CX sin fricciones, con tecnología que se adapta y un equipo que acompaña: el aliado tecnológico de las grandes empresas.
42 employees · est. 2015 · Miami, United States
Vozy is the older company (2017 vs 2015); PolyAI is the larger of the two.
Side-by-Side Comparison
| Metric | PolyAI | Vozy |
|---|---|---|
| Founded | ||
| Founded | 2017 | 2015 older |
| Headquarters | ||
| Headquarters | San Francisco, United States | Miami, United States |
| Employees | ||
| Employees | 362 larger | 42 |
| Industry | ||
| Industry | AI, Big Data, Enterprise Software | Not tracked yet |
| Funding Stage | ||
| Funding Stage | Series D | Seed |
| Total Funding | ||
| Total Funding | $252.00M | $5.27M |
| Funding Rounds | ||
| Funding Rounds | 7 | 9 |
| Services | ||
| Services | Conversational AI Platform, Omnichannel Customer Interaction, Custom Agent Development, Performance Metrics Tracking, Integrations with CRM and Other Systems | Lili Resolve - AI-powered virtual agents for first contact resolution, Lili Recover - Autonomous agent specialized in debt collection, Lili Analyze - Conversation analysis for key trend identification |
| Target Customers | ||
| Target Customers | Healthcare Providers, Financial Services, Hotels and Casinos, Retail Businesses, Telecom Companies, Utilities | Large Enterprises, Retail Industry, Online Shopping Platforms, Contact Centers, B2C Businesses |
| Taxonomy | ||
| Taxonomy | Enterprise AI Agents, Customer Service Technology, Conversational AI, Voice Assistants, Machine Learning Platforms, Natural Language Processing, Voice Experience Solutions, Digital Transformation, Customer Experience Enhancement, AI-driven Customer Interaction, Automated Support Systems, Intelligent Virtual Assistants, Speech Recognition Technology | Conversational AI, Customer Experience Optimization, AI-driven Automation, Natural Language Processing, Intelligent Speech Solutions, Text-to-Speech Technology, Voice Assistants, Customer Service Technology, Machine Learning Applications, Bot Development, Interaction Transformation, Technology Adaptation, Client Interaction Enhancement, Seamless Customer Experience, Enterprise Technology Solutions |
| Website | ||
| Website | polyai.com | vozy.ai |
About PolyAI
PolyAI, founded in 2017, positions itself as a front-runner in the realm of enterprise AI agents for customer service. With its slogan, "The leading provider of enterprise AI agents for customer service," the company emphasizes its prowess in transforming customer interactions. Its technology is har...
About Vozy
Vozy, founded in 2015, positions itself as a frontrunner in the realm of customer experience transformation through its innovative use of Conversational AI and Automation. With the slogan, "CX sin fricciones, con tecnología que se adapta y un equipo que acompaña: el aliado tecnológico de las grandes...
We will tell you when either one moves
BounceWatch watches PolyAI and Vozy for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at PolyAI and Vozy — by email.
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Compiled from the BounceWatch company index. We last looked at PolyAI on 9 Apr 2026, and Vozy on 24 Jan 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.