SESTEK
Conversational automation company with 25 years of voice tech expertise, develops products under the brand name Knovvu
200 employees · est. 2000 · Turkey
SQM Group Inc.
SQM Group is a software company specializing in customer service QA for helping call center agents deliver great CX.
78 employees · est. 1996 · Coeur D'alene, United States
SQM Group Inc. is the older company (2000 vs 1996).
Side-by-Side Comparison
| Metric | SESTEK | SQM Group Inc. |
|---|---|---|
| Founded | ||
| Founded | 2000 | 1996 older |
| Headquarters | ||
| Headquarters | Turkey | Coeur D'alene, United States |
| Employees | ||
| Employees | 200 | 78 |
| Industry | ||
| Industry | Not tracked yet | Messaging and Telecommunications |
| Funding Stage | ||
| Funding Stage | Acquired | Not tracked yet |
| Total Funding | ||
| Total Funding | Not tracked yet | Not tracked yet |
| Funding Rounds | ||
| Funding Rounds | 4 | Not tracked yet |
| Services | ||
| Services | Conversational AI Solutions, Speech Recognition Technology, Voice Biometrics Authentication, Contact Center Performance Solutions, Automated Quality Management | Not tracked yet |
| Target Customers | ||
| Target Customers | Banking Industry, E-Commerce Platforms, Call Centers, Insurance Companies, Telecom Operators | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Conversational Automation, AI-Powered Solutions, Customer Service Automation, Speech Recognition, Natural Language Processing, Voice Biometrics, Virtual Agent Technology, Speech Analytics, Natural Language Understanding, Quality Management Tools, Agent Performance Analytics, Customer Interaction Analysis, Self-Service Technology, Communications Platform As A Service, Call Center Applications | Customer Service QA, Call Center Management, First Call Resolution (FCR), Customer Experience Management, Software As A Service (SaaS), CX Improvement, Voice Of The Customer, Employee Studies, Benchmarking, Cost Reduction, Performance Awards, Research, Best Practices Consulting |
| Website | ||
| Website | sestek.com | sqmgroup.com |
About SESTEK
SESTEK, a prominent player in the realm of conversational automation, boasts 25 years of expertise in voice technology. Originating from Turkey in 2000, the company has developed AI-powered solutions aimed at enhancing customer service operations. Under the brand Knovvu, SESTEK offers innovative pro...
About SQM Group Inc.
SQM Group Inc. is a software company specializing in customer service QA management for call center agents. The company's flagship product, SQM™ Customer Service QA Software, along with FCR and Csat research, best practices consulting, and awarding for FCR and Csat performance, has positioned them a...
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Compiled from the BounceWatch company index. We last looked at SESTEK on 26 Jan 2026, and SQM Group Inc. on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.