Usersnap
A user feedback platform for companies to collect product insights and scale outstanding customer experiences.
15 employees · est. 2013 · Linz, Austria
Viable
Save hundreds of hours analyzing feedback. Leverage AI & GPT-4 to uncover powerful insights from your data automatically
26 employees · est. 2020 · Oakland, United States
Usersnap is the older company (2013 vs 2020).
1 signal in the last 90 days
Side-by-Side Comparison
| Metric | Usersnap | Viable |
|---|---|---|
| Founded | ||
| Founded | 2013 older | 2020 |
| Headquarters | ||
| Headquarters | Linz, Austria | Oakland, United States |
| Employees | ||
| Employees | 15 | 26 |
| Industry | ||
| Industry | Not tracked yet | AI, Analytics, Information Technology |
| Funding Stage | ||
| Funding Stage | Acquired | Seed |
| Total Funding | ||
| Total Funding | $50.00K | $10.90M |
| Funding Rounds | ||
| Funding Rounds | 4 | 4 |
| Services | ||
| Services | User Feedback Collection, Feedback Organization and Analysis, Integration with DevOps and Collaboration Tools, Feedback-Driven Product Development, Customer Support Cycle Optimization | Casino listing and comparison, Payment method guidance, Taxation and compliance information, Safety and responsible gambling advocacy, Licensing information and casino recommendations |
| Target Customers | ||
| Target Customers | Product Teams, Customer Support Teams, Product Managers, Software Development Teams, Large Organizations, Technology, Financial Services, Education, Mobility, Ecommerce Industries | Swedish online gamblers, International casino players, Users of cryptocurrencies in gaming, Individuals seeking tax-efficient gaming |
| Taxonomy | ||
| Taxonomy | User Feedback Platform, Product Insights, Customer-led Growth, Digital Product Development, Feedback Interactions, Customer Sentiment Analysis, Visual Feedback, Bug Tracking, User Communication, Micro Surveys, Stakeholder Sharing, SaaS Development, Product Feature Requests | AI-powered Analysis, Customer Feedback Analysis, Sentiment Analysis, Qualitative Data Analysis, Customer Experience Improvement, Product Development, Data-driven Decision Making, Business Insights, Growth-minded Companies, Feedback Gathering, Generative Analysis, User Satisfaction, Retention Strategies, Enterprise-level Companies |
| Website | ||
| Website | usersnap.com | askviable.com |
About Usersnap
Usersnap, founded in 2013 and headquartered in Austria, offers a user feedback platform that aids companies in collecting product insights to enhance customer experiences. Its slogan, "A user feedback platform for companies to collect product insights and scale outstanding customer experiences," ref...
About Viable
Viable, founded in 2020 and headquartered in the United States, is an innovative player in the AI and Analytics industries, leveraging GPT-4 to transform how companies analyze feedback. With the slogan "Save hundreds of hours analyzing feedback. Leverage AI & GPT-4 to uncover powerful insights from...
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Funding, hiring, leadership and stack changes at Usersnap and Viable — by email.
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Compiled from the BounceWatch company index. We last looked at Usersnap on 27 Apr 2026, and Viable on 11 Jun 2025. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.