Zendesk
The intelligent heart of customer experience.
6665 employees · est. 2007 · San Francisco, United States
Base CRM (acquired by Zendesk)
The intelligent heart of customer experience.
2 employees · est. 2009 · San Francisco, United States
Zendesk is the older company (2007 vs 2009); Zendesk is the larger of the two.
1 signal in the last 90 days
Side-by-Side Comparison
| Metric | Zendesk | Base CRM (acquired by Zendesk) |
|---|---|---|
| Founded | ||
| Founded | 2007 older | 2009 |
| Headquarters | ||
| Headquarters | San Francisco, United States | San Francisco, United States |
| Employees | ||
| Employees | 6665 larger | 2 |
| Industry | ||
| Industry | Data Analytics, Enterprise Software, IT | Analytics, Enterprise Software, Internet |
| Funding Stage | ||
| Funding Stage | Unknown | Series C |
| Total Funding | ||
| Total Funding | $10.39B | $53.26M |
| Funding Rounds | ||
| Funding Rounds | 8 | 4 |
| Services | ||
| Services | AI-powered customer service platform, AI agents for automation, Contact center solutions, Employee service management | Not tracked yet |
| Target Customers | ||
| Target Customers | Startups, Enterprises, Retail, Financial Services, Technology, Government, Media and Entertainment, Education, Manufacturing, Healthcare, Telecommunications | Not tracked yet |
| Taxonomy | ||
| Taxonomy | Online Customer Support, Customer Engagement, Telephony, Chat Communication, Email Support, Social Media Communication, Customer Communities, Help Centers, Customer Relationship Management, Business Automation, Customer Insights | Online Customer Service, Telephony, Chat Support, Email Support, Messaging Support, Social Media Support, Community Support, Review Site Integration, Help Center Management, Global Presence, Tech Industry, Publicly Traded Company, Employee Count |
| Website | ||
| Website | zendesk.com | getbase.com |
About Zendesk
Zendesk, founded in 2007, revolutionized the customer experience landscape by enabling businesses globally to adopt online customer service. Headquartered in the United States, this pioneer in Data Analytics, Enterprise Software, and IT connects over 100,000 brands to millions of customers via diver...
About Base CRM (acquired by Zendesk)
Zendesk is a pioneering force in the realm of customer experience, having kickstarted the revolution in 2007 with a vision to globalize customer service. Facilitating over a hundred thousand brands in engaging with millions of customers across an array of communication channels, including telephony,...
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BounceWatch watches Zendesk and Base CRM (acquired by Zendesk) for new funding, fast hiring, new executives and a change of software vendor. When one happens, we email you the same day.
Funding, hiring, leadership and stack changes at Zendesk and Base CRM (acquired by... — by email.
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Compiled from the BounceWatch company index. We last looked at Zendesk on 12 Aug 2026, and Base CRM (acquired by Zendesk) on 12 Sep 2024. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.