Freshworks Alternatives & Competitors

12 companies similar to Freshworks — Providing people-first AI service software to deliver exceptional customer and e...

Aircall

AI-powered communications platform trusted by 20k+ businesses to unify channels, automate...

756 Series E $225.60M

New York, United States

Analytics Applications +5

Mercury.ai

Conversational AI Plattform - AI Chatbots, Live-Chat, Automation.

10 Series D $500.00M

Bielefeld, Germany

AI Analytics +3

SKYMOD

Secure. Work. AI. - for enterprises to turning AI from experimental pilots into production...

23 Grant

Utrecht, The Netherlands

AI Information Technology +2

Toss Lab, Inc.

Work Better Together

35 Series C $4.12B

Seoul, Korea South

Enterprise Software IT +4

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PushCall B.V.

2-10 Seed $150.00K

Delft, The Netherlands

Telecom Marketing

ServiceNow

35226 Post Ipo Equity $83.70M

Santa Clara, United State...

Automation Cloud Infrastructure +3

Velory

Velory enables companies to buy and manage their IT in an automated, secure and circular w...

48 Unknown $7.00M

Stockholm, Sweden

Advertising Marketing +1

Venture Pointe, Inc.

A True Technology Partner

Jacksonville, United Stat...

Computing Cyber Security +2

Aspect Software

Aspect is building workforce technology with the human experience in mind.

995 Private Equity $50.00M

Boulder, United States

Enterprise Software Messaging and Telecommunications +1

amexus Informationstechnik GmbH & Co. KG

Wir digitalisieren mit Leidenschaft!

Ahaus, Germany

Information Technology

ContractHero | Digital Contract Management

Verträge managen einfach gemacht - übersichtlich, automatisiert und sicher.

29 Seed $3.55M

Berlin, Germany

B2B SaaS

Evabot AI for Sales Outbound 2.0

Your AI sales research assistant

50 Series A $13.69M

United States

AI E-Commerce +1

About Freshworks

Providing people-first AI service software to deliver exceptional customer and employee experiences.

Services

Freddy AI Agent, AI Platform, Freshservice for IT and Business Teams, Real-time Analytics and Insights, Automation and Workflow Optimization

Target Customers

IT Teams, Business Teams, Engineering Teams, Global Enterprises, Managed Service Providers

Taxonomy

AI-driven Software, Employee Experience, Enterprise Solutions, ITSM, Customer Engagement, Helpdesk Software, Support Ticket System, Applicant Tracking System, Conversion Optimization, Customer Support Software, Web-based Solutions, Service Efficiency

Business Model

SaaS, B2B, Platform

Revenue Model

Subscription, Usage Based, Tiered Pricing

Frequently Asked Questions

Top alternatives to Freshworks include Aircall, Mercury.ai, SKYMOD, Toss Lab, Inc., PushCall B.V.. These companies serve similar markets and are frequently compared.

Bounce Watch tracks 12 companies similar to Freshworks based on industry overlap, target customers, and business model.

Providing people-first AI service software to deliver exceptional customer and employee experiences.

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Explore Related

Freshworks Profile Aircall Alternatives Mercury.ai Alternatives SKYMOD Alternatives All Companies All Signals Trend Reports

Compiled from the BounceWatch company index. We last looked at Freshworks on 21 May 2026. The 12 companies listed here were last checked between 21 Nov 2025 and 20 Aug 2026. Where a field is blank here, it means we have not recorded it — not that the answer is zero. How we source and date this.