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Channels logo — Put an end to interview-like customer support phone calls

Channels

Put an end to interview-like customer support phone calls

Founded 2014 United States San Francisco, United States 30 employees Information Technology, Telecom

General Information

Company Name Channels
Founded Year 2014
Location United States San Francisco, United States
Employees 30
Industries Information Technology, Telecom
Social

BounceWatch is an independent company data service, not affiliated with Channels. To contact Channels, visit channels.app.

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About Channels

Channels is an innovative startup aiming to revolutionize customer service by offering a comprehensive solution to the challenges of support phone calls. Founded in 2014 and based in the United States, Channels addresses the pain points of both customers and service representatives during support calls. By integrating with popular e-commerce platforms like Shopify, Magento, and Pipedrive, the app retrieves essential customer data, enabling seamless interactions. Furthermore, Channels facilitates the setup of IVR-based helplines, allowing customers to access assistance whenever needed. The platform's integration with LiveChat provides a convenient escalation to voice calls when text-based communication proves insufficient. With features like call recordings, international phone numbers, and affordable call rates, Channels prioritizes user satisfaction and aims to enhance businesses' customer service operations. For potential investors, Channels offers a 7-day free trial without any credit card requirements, presenting an opportunity to experience its offerings firsthand.

Business keywords: Customer Support, Inbound Calls, Telecommunication, Business Phone, Customer Experience Management, IVR, LiveChat Integration, Call Recordings, International Phone Numbers, Toll-Free Numbers, Customer Data Integration, Mobile App, Affordable Call Rates

No funding data available for Channels yet.

Channels Alternatives & Competitors

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Channels vs
Jet Interactive Pty Ltd
Jet Interactive Pty Ltd Australia

Jet Interactive provides powerful business phone and call tracking solutions.

7 employees
Information Technology, Telecom
Channels vs
Message Direct
Message Direct United Kingdom

The 24/7 Answering Service Specialists.

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64 employees
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Channels vs
ZIWO
ZIWO United Arab Emirates

Cloud-based telephony system in the Middle East | Crystal clear phone calls into your CRM with 24/7...

Convertible Note
126 employees
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FAQ About Channels

Put an end to interview-like customer support phone calls
Channels was founded in 2014.
Channels is headquartered in San Francisco, United States.
Channels operates in Information Technology and Telecom. Its work centres on Customer Support, Inbound Calls, Telecommunication and Business Phone.
Channels has approximately 30 employees.
Top alternatives and competitors to Channels include Jet Interactive Pty Ltd, Message Direct, ZIWO, CallCenterHosting, SaleSquared. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Channels and Jet Interactive Pty Ltd are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for Channels, https://bouncewatch.com/company/channels, updated 25 November 2024. When citing, please name BounceWatch and link this page.

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