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ZIWO logo — Cloud-based telephony system in the Middle East | Crystal cl...

ZIWO

Cloud-based telephony system in the Middle East | Crystal clear phone calls into your CRM with 24/7 Support 📞 ☁

Founded 2010 United Arab Emirates United Arab Emirates 126 employees Convertible Note Computing, Information Technology +3

General Information

Company Name ZIWO
Founded Year 2010
Location United Arab Emirates United Arab Emirates
Employees 126
Industries Computing, Information Technology, Messaging and Telecommunications +2
Funding Stage Convertible Note
Business Model SaaS, B2B, Platform
Revenue Model Subscription, Usage Based, Service Fee
Social

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About ZIWO

ZIWO, founded in 2010, is a leading provider of Cloud Contact Center Software (CCAAS) catering primarily to the Middle East market. Specializing in Telecom and SaaS industries, ZIWO offers a comprehensive cloud-based telephony system designed to seamlessly integrate with existing CRM platforms. Its standout features include call tracking, virtual phone numbers across 150+ countries, and real-time reporting, making it a befitting choice for companies seeking advanced communication solutions.

Headquartered in the United Arab Emirates, ZIWO counts notable clients such as Tabby, Damac, Talabat, and Deliveroo. The company's last financing event was a Convertible Note investment on 05 December 2021. Though the investor details were undisclosed, this investment positions ZIWO to further enhance its product offering and expand its client base, making it a promising entity for future investment opportunities.

Taxonomy: Cloud Contact Center, B2B SaaS, Telephony Solutions, Customer Engagement, CRM Integration, Call Tracking, Virtual Phone Numbers, Call Masking, Real-time Reporting, IVR Solutions, API-Based Platform, Emerging Markets, Customer Support, End Call Survey, Telecom Solutions

Services & Products

Cloud Contact Center Solutions
AI-Driven Customer Interaction
Scalable Business Phone Systems
Voice and Chatbot Automation
Real-Time Customer Interaction Analytics

Target Customers

Small and Medium Enterprises (SMEs) Large Businesses Retail & E-Commerce Real Estate Finance & Banks Business Process Outsourcing (BPOs) Travel & Hospitality Sectors Sales and Marketing Departments Customer Success & Support Teams IT & Operations Departments

Funding Rounds & Investors (2)

View All
Funding Stage Amount Investors Lead Investors Date
Convertible Note Undisclosed -
05 Dec 2021
Series A Undisclosed 2
Wamda Capital
Wamda Capital, Dtec Ventures
16 Oct 2019

ZIWO Alternatives & Competitors

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ZIWO vs
8x8
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ZIWO vs
Toky, a Bird company
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FAQ About ZIWO

Cloud-based telephony system in the Middle East | Crystal clear phone calls into your CRM with 24/7 Support 📞 ☁
ZIWO was founded in 2010.
ZIWO is headquartered in United Arab Emirates.
ZIWO operates in Computing, Information Technology, Messaging and Telecommunications, SaaS and Telecom. Its work centres on Cloud Contact Center, B2B SaaS, Telephony Solutions and Customer Engagement. Its customers include Small and Medium Enterprises (SMEs), Large Businesses and Retail & E-Commerce.
ZIWO has a SaaS, B2B and Platform business model. Its revenue comes from Subscription, Usage Based and Service Fee.
ZIWO has approximately 126 employees.
ZIWO has completed 2 funding rounds. The latest funding stage is Convertible Note.
ZIWO offers: Cloud Contact Center Solutions, AI-Driven Customer Interaction, Scalable Business Phone Systems, Voice and Chatbot Automation, Real-Time Customer Interaction Analytics.
Top alternatives and competitors to ZIWO include Aircall, 8x8, Toky, a Bird company, Callerdesk.io, AMC Technology. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
ZIWO and Aircall are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

Source: BounceWatch company record for ZIWO, https://bouncewatch.com/company/ziwo, updated 17 April 2026. When citing, please name BounceWatch and link this page.

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