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Daktela logo — We create the best omnichannel contact center platform for a...

Daktela

We create the best omnichannel contact center platform for any size businesses, anywhere in the world

Founded 2005 Czech Republic Czech Republic 107 employees Series Unknown Total: $12.00M Messaging and Telecommunications, SaaS +1

General Information

Company Name Daktela
Founded Year 2005
Location Czech Republic Czech Republic +6
Employees 107
Industries Messaging and Telecommunications, SaaS, Telecom
Funding Stage Series Unknown
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About Daktela

Daktela is a SaaS startup based in the Czech Republic, founded in 2005. The company offers an all-in-one contact center solution tailored for small and mid-size businesses. Their slogan "We create the best omnichannel contact center platform for any size businesses, anywhere in the world" emphasizes their commitment to providing a comprehensive omnichannel customer experience. Daktela's platform integrates various communication channels such as phone, email, SMS, webchat, and social media, bolstered by virtual PBX, omni-channel contact center technology, realtime analytics, integrated CRM, and helpdesk. This rich API-supported platform is designed to enhance productivity and overall customer experience. Daktela provides global voice services, SMS messaging, and DID numbers from over 70 countries. Notably, the company boasts an impressive €12.00M Venture Round investment from Sandberg Capital on 21 June 2021. With over 600 customers worldwide, including T-Mobile, Dial Telecom, Metlife, Notino, Benestra, and GLS, Daktela has garnered a reputation for providing award-winning 24/7 customer support and remains poised for continued growth and success.

Taxonomy: omnichannel contact center platform, SaaS solution, customer care, realtime analytics, integrated CRM, helpdesk, global voice services, sms messaging, API, 24/7 customer support

Funding Rounds & Investors (1)

View All
Funding Stage Amount Investors Lead Investors Date
Venture Round •••••• 1
Investor
21 Jun 2021

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FAQ About Daktela

We create the best omnichannel contact center platform for any size businesses, anywhere in the world
Daktela was founded in 2005.
Daktela is headquartered in Czech Republic.
Daktela operates in the following industries: Messaging and Telecommunications, SaaS, Telecom.
Daktela has approximately 107 employees.
Daktela has completed 1 funding round, raising a total of $12.00M. The latest funding stage is Series Unknown.
Top alternatives and competitors to Daktela include SmartMessage, SimpSocial, TxtSync, TrueDialog: Business Texting Platform, BBX Technologies. These companies operate in related industries and serve comparable markets. You can compare them side by side on Bounce Watch.
Daktela and SmartMessage are both companies in similar industries. Compare their funding, team size, growth signals, and market position on Bounce Watch to see which one fits your needs.

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